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Link to the 2014 IQS Automobile Quality Study website: http://www.jdpower.com/resource/jd-power-2014-initial-quality-study
2014 Initial Quality Study (IQS) J.D. Power Studies With the automotive industry in the midst of recovery and competition increasingly fierce, automakers are challenged to design and produce models that sustain the high levels of initial quality that consumers have come to expect. Even as the industry achieves new quality and customer satisfaction benchmarks, consumers’ expectations continue to rise, so it is critical that automakers understand what has the greatest impact on consumers’ perceptions of vehicle quality and identify the greatest needs for improvement, not only to satisfy their expectations, but also to remain competitive. The SolutionThe J.D. Power 2014 Initial Quality StudySM (IQS) serves as the industry benchmark for new-vehicle quality measured at 90 days of ownership and has proven to be an excellent predictor of longterm reliability, which may significantly impact new-vehicle purchase decisions. The focus of the study is model-level performance and comparison of individual models to similar models in respective segments, which helps manufacturers worldwide to design and produce higher-quality vehicles that exceed owners’ expectations. The study examines 233 problems, which are organized into eight categories: - Exterior
- Seats
- Driving Experience
- Engine/Transmission
- Features/Controls/Displays (FCD)
- Interior
- Heating, Ventilation, and Air Conditioning (HVAC)
- Audio/Communication/Entertainment/Navigation (ACEN)
The BenefitsStudy subscribers will gain insight into the issues of build quality and design quality by make, model, body style, vehicle segment, and vehicle plant assembly line, which help manufacturers to understand: - Which new models provide the most problem-free experience
- Which plant assembly lines produce the most problem-free models
- How vehicle problems influence customer satisfaction and advocacy
- Quality differences among import and domestic brand models
- Quality differences of new designs vs. older designs
- Quality variability across brand portfolios
- Differences in the quality expectations of various segment groups
- Demographic and psychographic profiles of new-vehicle owners
Looks like German engineering is still the best and Porsche takes the top spot.
Hyundai is the best mainstream car brand.
Do the recent mass recalls of Toyota and other Japanese cars have an impact on this survey's results?
GM cars scored about average, though some scored a bit above average. Chevrolet was the best GM car brand. But most GM cars were still nowhere near the best.
http://www.nytimes.com/2014/06/19/automobiles/porsche-tops-jd-power-initial-quality-study-for-second-consecutive-year.html?_r=0
Porsche Tops J.D. Power Initial Quality Study for Second Consecutive Year
http://www.autoweek.com/article/20140618/CARNEWS/140619825
Hyundai-Kia tops J.D. Power's Initial Quality Study Toyota takes 2nd place, GM is 3rd
http://www.autonews.com/article/20140618/RETAIL/140619860/hyundai-kia-tops-j.d.-powers-initial-quality-study-for-1st-time
Hyundai-Kia tops J.D. Power's Initial Quality Study for 1st time
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At a cursory glance there are some surprises for me there.
Not sure exactly what was looked at and it would be interesting to see historical analysis.
I'm surprised to see Jeep so low on the list and I wonder if that is a recent thing?
Surprised to see Acura doing worse than the industry average.
I'm really surprised to see Kia above BMW, Honda, Mercedes, and many others.
Also a bit surprised to see so many American Companies coming in better than average.
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Toyota still one of the best brands for people who aren't buying luxury vehicles, and I am surprised as to how high the American companies are scoring... but what's the deal with fiat, lol. Malibu out-rating camry is pretty huge I think, camry is #1 selling car here afaik Hyundai being a chart topper is a bit of a surprise for me but they have done a bunch of cool redesigns recently, especially the genesis, that car is just beautiful and mean as hell to boot.
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On June 25 2014 16:38 GreenHorizons wrote: At a cursory glance there are some surprises for me there.
Not sure exactly what was looked at and it would be interesting to see historical analysis.
I'm surprised to see Jeep so low on the list and I wonder if that is a recent thing?
Surprised to see Acura doing worse than the industry average.
I'm really surprised to see Kia above BMW, Honda, Mercedes, and many others.
Also a bit surprised to see so many American Companies coming in better than average.
This is a 2014 study and it's also looking at initial quality.
Initial quality does not give a 100% accurate indication that the cars will be reliable after a few years, but it does give consumers information about quality control and the reliability of the cars in terms of engine quality, transmission and some aesthetic qualities like exterior and interior quality control.
As a mechanical engineer who has worked with cars as a mechanic hand before, I can safely say that German cars tend to be more complex and have more advanced technology in them which may give rise to less reliability. But they seem to have improved on their reliability these days, hence why they tend to rank higher now.
Korean cars have vastly upgraded both their technology (which is on par with the Japanese cars now) and reliability which often exceeds their Japanese counterparts. For the same price, I can definitely say that the Korean car will have more advanced technology than the Japanese counterpart.
Japanese cars are a bit hit and miss when you get rid of Toyota. I've had many problems with Mitsubishis. They seem to be the most problematic Japanese cars. Recently a lot of the Japanese brands including Toyota have been having many quality control issues particularly with air bags and braking systems.
GM cars, despite all the negative media reports they've been getting, are overall OK. The 2011/2012 Grand Cherokees have had some problems with leaking water pumps and thermostat gaskets/housings.
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I guess Alfa Romeo is in the same league as Fiat.
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On June 25 2014 18:02 urboss wrote: I guess Alfa Romeo is in the same league as Fiat.
I'm not sure if the study mentions that. For now, I would only assume that Fiat refers to Fiat proper vehicles.
Fiat owns a huge number of brands like Fiat, Ferrari, Maserati as well as making a number of cars under different brands like Chrysler, Dodge and Jeep.
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Pandemona
Charlie Sheens House51325 Posts
Anyone who buys a Porsche Boxer is just stupid, or a Correro, the only Porsche your allowed to drive is a 911 but then whats the point as every Porsche looks the same ;_;
The problems per 100 is a bit of an issue by the way. As if you had say a Ford car vs a Porsche car, 74 vs 111 problems yeah, well if you take a mean average of the total bills from the 74 vs the 111 you might as well pay $30,000 less for a Ford and have problems with the car that is fixed in under $1,000 than have say a sensor go on your Porsche in which your spending like $5,000 to fix lol.
But thanks for this information it is nice to see.
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On June 25 2014 18:44 Pandemona wrote: Anyone who buys a Porsche Boxer is just stupid, or a Correro, the only Porsche your allowed to drive is a 911 but then whats the point as every Porsche looks the same ;_;
The problems per 100 is a bit of an issue by the way. As if you had say a Ford car vs a Porsche car, 74 vs 111 problems yeah, well if you take a mean average of the total bills from the 74 vs the 111 you might as well pay $30,000 less for a Ford and have problems with the car that is fixed in under $1,000 than have say a sensor go on your Porsche in which your spending like $5,000 to fix lol.
But thanks for this information it is nice to see. sounds like you have an inner debate between hammond and the gorilla going on
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On June 25 2014 21:18 Pandemona wrote:Lol your not supposed to know it was a Top Gear reference Then stop visiting the threads I visit
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On June 25 2014 18:44 Pandemona wrote: Anyone who buys a Porsche Boxer is just stupid, or a Correro, the only Porsche your allowed to drive is a 911 but then whats the point as every Porsche looks the same ;_;
The problems per 100 is a bit of an issue by the way. As if you had say a Ford car vs a Porsche car, 74 vs 111 problems yeah, well if you take a mean average of the total bills from the 74 vs the 111 you might as well pay $30,000 less for a Ford and have problems with the car that is fixed in under $1,000 than have say a sensor go on your Porsche in which your spending like $5,000 to fix lol.
But thanks for this information it is nice to see. Indeed. It would be nice if they would control for repair/maintenance costs for all of these. If a Toyota costs me $1000 to fix all the problems on it that might occur in a 2 year period, even if there are a lot of problems, it would probably be a much better deal than a BMW or Porsche.
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On June 26 2014 00:39 aksfjh wrote:Show nested quote +On June 25 2014 18:44 Pandemona wrote: Anyone who buys a Porsche Boxer is just stupid, or a Correro, the only Porsche your allowed to drive is a 911 but then whats the point as every Porsche looks the same ;_;
The problems per 100 is a bit of an issue by the way. As if you had say a Ford car vs a Porsche car, 74 vs 111 problems yeah, well if you take a mean average of the total bills from the 74 vs the 111 you might as well pay $30,000 less for a Ford and have problems with the car that is fixed in under $1,000 than have say a sensor go on your Porsche in which your spending like $5,000 to fix lol.
But thanks for this information it is nice to see. Indeed. It would be nice if they would control for repair/maintenance costs for all of these. If a Toyota costs me $1000 to fix all the problems on it that might occur in a 2 year period, even if there are a lot of problems, it would probably be a much better deal than a BMW or Porsche.
True.
I guess it really depends on the person.
Some people really like the driving experience of a BMW or a Porsche compared to a Toyota. But then again, these are the people who can afford the luxury to begin with.
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I work as an engineer to a tier 1 supplier in the automotive industry.
I find it odd that Acura is so much lower than Honda since most of the suppliers that supply Honda will supply Acura; Acura will even get the pick of the litter of the Honda suppliers, should have better quality.
Furthermore, I find it difficult to read this since from a design standpoint since most of the engineers at OEM works on all the brands that operate under the OEM umbrella. I would have liked a breakdown by the OEM`s and not the different brands to see a better picture of the company's quality standard.
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On June 26 2014 09:39 wunsun wrote: I work as an engineer to a tier 1 supplier in the automotive industry.
I find it odd that Acura is so much lower than Honda since most of the suppliers that supply Honda will supply Acura; Acura will even get the pick of the litter of the Honda suppliers, should have better quality.
Furthermore, I find it difficult to read this since from a design standpoint since most of the engineers at OEM works on all the brands that operate under the OEM umbrella. I would have liked a breakdown by the OEM`s and not the different brands to see a better picture of the company's quality standard.
It's not just about the auto parts though.
Manufacturing quality control is a huge factor for this study. And apparently Acura falls short in some departments, probably including quality control.
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Porsche definitely is very reliable and driving mechanics are so good~.
My sister drives a Hyundai i30 (also called Elantra GT in the USA... my sister bought one in 2012) and it's very reliable. Not a single problem so far.
I drive a 2003 Saab 9-3 and while it has been fairly reliable, it's nowhere near as reliable as a Hyundai or Toyota. I prefer Hyundai because I just don't like the name "Toyota"... sounds like a toy.
Although my dream car is a Bugatti Veyron hehe.
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On June 27 2014 08:57 AutoEngineer wrote:Show nested quote +On June 26 2014 09:39 wunsun wrote: I work as an engineer to a tier 1 supplier in the automotive industry.
I find it odd that Acura is so much lower than Honda since most of the suppliers that supply Honda will supply Acura; Acura will even get the pick of the litter of the Honda suppliers, should have better quality.
Furthermore, I find it difficult to read this since from a design standpoint since most of the engineers at OEM works on all the brands that operate under the OEM umbrella. I would have liked a breakdown by the OEM`s and not the different brands to see a better picture of the company's quality standard. It's not just about the auto parts though. Manufacturing quality control is a huge factor for this study. And apparently Acura falls short in some departments, probably including quality control.
I was probably thinking from a supplier perspective; you are correct that the plant itself does significant impact on the quality concerns. However, most Acura vehicle are built in Honda plants.
MAP - Acura TLX, Honda Accord HMIN - Acura ILX/Honda Civic HCM - Acura ZDX/Honda Civic/Honda CR-V ELAP - Acura RDX/Honda CR-V
While they may run on different lines, the workers do rotate. I just find it odd; it is possible that Acura is held to a higher standards and a pass on a quality item in a Honda vehicle would be a fail on an Acura model.
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On July 07 2014 03:08 wunsun wrote:Show nested quote +On June 27 2014 08:57 AutoEngineer wrote:On June 26 2014 09:39 wunsun wrote: I work as an engineer to a tier 1 supplier in the automotive industry.
I find it odd that Acura is so much lower than Honda since most of the suppliers that supply Honda will supply Acura; Acura will even get the pick of the litter of the Honda suppliers, should have better quality.
Furthermore, I find it difficult to read this since from a design standpoint since most of the engineers at OEM works on all the brands that operate under the OEM umbrella. I would have liked a breakdown by the OEM`s and not the different brands to see a better picture of the company's quality standard. It's not just about the auto parts though. Manufacturing quality control is a huge factor for this study. And apparently Acura falls short in some departments, probably including quality control. I was probably thinking from a supplier perspective; you are correct that the plant itself does significant impact on the quality concerns. However, most Acura vehicle are built in Honda plants. MAP - Acura TLX, Honda Accord HMIN - Acura ILX/Honda Civic HCM - Acura ZDX/Honda Civic/Honda CR-V ELAP - Acura RDX/Honda CR-V While they may run on different lines, the workers do rotate. I just find it odd; it is possible that Acura is held to a higher standards and a pass on a quality item in a Honda vehicle would be a fail on an Acura model. I could be wrong, but if I'm reading stuff about JD Power's testing standards, they are done through customer surveys. Something tells me that there could be some unaccounted for errors in their surveying that could cause inconsistent results.
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On July 07 2014 11:33 aksfjh wrote:Show nested quote +On July 07 2014 03:08 wunsun wrote:On June 27 2014 08:57 AutoEngineer wrote:On June 26 2014 09:39 wunsun wrote: I work as an engineer to a tier 1 supplier in the automotive industry.
I find it odd that Acura is so much lower than Honda since most of the suppliers that supply Honda will supply Acura; Acura will even get the pick of the litter of the Honda suppliers, should have better quality.
Furthermore, I find it difficult to read this since from a design standpoint since most of the engineers at OEM works on all the brands that operate under the OEM umbrella. I would have liked a breakdown by the OEM`s and not the different brands to see a better picture of the company's quality standard. It's not just about the auto parts though. Manufacturing quality control is a huge factor for this study. And apparently Acura falls short in some departments, probably including quality control. I was probably thinking from a supplier perspective; you are correct that the plant itself does significant impact on the quality concerns. However, most Acura vehicle are built in Honda plants. MAP - Acura TLX, Honda Accord HMIN - Acura ILX/Honda Civic HCM - Acura ZDX/Honda Civic/Honda CR-V ELAP - Acura RDX/Honda CR-V While they may run on different lines, the workers do rotate. I just find it odd; it is possible that Acura is held to a higher standards and a pass on a quality item in a Honda vehicle would be a fail on an Acura model. I could be wrong, but if I'm reading stuff about JD Power's testing standards, they are done through customer surveys. Something tells me that there could be some unaccounted for errors in their surveying that could cause inconsistent results.
There probably were some errors, like all other studies.
But I'd say the results look consistent, they used a huge sample size.
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On July 07 2014 03:08 wunsun wrote:Show nested quote +On June 27 2014 08:57 AutoEngineer wrote:On June 26 2014 09:39 wunsun wrote: I work as an engineer to a tier 1 supplier in the automotive industry.
I find it odd that Acura is so much lower than Honda since most of the suppliers that supply Honda will supply Acura; Acura will even get the pick of the litter of the Honda suppliers, should have better quality.
Furthermore, I find it difficult to read this since from a design standpoint since most of the engineers at OEM works on all the brands that operate under the OEM umbrella. I would have liked a breakdown by the OEM`s and not the different brands to see a better picture of the company's quality standard. It's not just about the auto parts though. Manufacturing quality control is a huge factor for this study. And apparently Acura falls short in some departments, probably including quality control. I was probably thinking from a supplier perspective; you are correct that the plant itself does significant impact on the quality concerns. However, most Acura vehicle are built in Honda plants. MAP - Acura TLX, Honda Accord HMIN - Acura ILX/Honda Civic HCM - Acura ZDX/Honda Civic/Honda CR-V ELAP - Acura RDX/Honda CR-V While they may run on different lines, the workers do rotate. I just find it odd; it is possible that Acura is held to a higher standards and a pass on a quality item in a Honda vehicle would be a fail on an Acura model.
Aren't Acuras just rebadged Hondas? Never thought of them being anything special.
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