Tech Support and FAQ Thread - Page 22
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NOTE: This thread is no longer updated! If you have a problem, go to the Riot Support Site. | ||
Chiharu Harukaze
12112 Posts
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AmWSilentbob
United States8 Posts
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Chiharu Harukaze
12112 Posts
What browser and browser version are you using? Have you updated your Flash plugins? Is it Twitch of Own3D? | ||
AmWSilentbob
United States8 Posts
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nosliw
United States2716 Posts
On July 02 2012 05:33 Chiharu Harukaze wrote: @nosliw: I'll check with some of the others and see if the support for dual-screen has changed or anything. Thanks for the reply. I got it fixed by basically shutting everything off and reconnecting in the correct order. | ||
MooMooMugi
United States10531 Posts
Playing on a laptop, i3 2.4Ghz 4.0GB RAM integrated graphics card | ||
Chiharu Harukaze
12112 Posts
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MooMooMugi
United States10531 Posts
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cLutZ
United States19551 Posts
1. Minions that have died still look alive and are locked in infinite combat (basically ruining my minimap). 2. Some towers become untargetable. 3. (This is New) Today an Ahri was invisible to me until she died. BTW, this happens sometimes when someone calls and a certain wireless headset can inturrupt the wireless. | ||
Chiharu Harukaze
12112 Posts
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Chiharu Harukaze
12112 Posts
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cLutZ
United States19551 Posts
On July 14 2012 03:29 Chiharu Harukaze wrote: @cLutZ: There has always been an occasional bug when reconnecting to games you d/c'd from. This is going to be finally permanently fixed next patch. Haha, thanks. I just wanted to know if it was my problem. I also found out after the game ended that I had in fact successfully bought a Frozen mallet from my phage. | ||
mordek
United States12704 Posts
On July 14 2012 03:29 Chiharu Harukaze wrote: Note: I will be away from TL a lot over the next two weeks and will not be responding to issues in this thread. Aw crap XD Well, I'll post before I reinstall just in case... Been having an issue this weekend where my champ will freeze or not listen to new commands issued. Everything continues as normal except I don't do anything. Sometimes the whole game freezes after a min and I'll have to reconnect. So annoying to say the least but last night LoL crashed. There was an error message but I was dumb and trying to get back in game so I didn't save the error message. Today I was hoping it would be resolved but same issues. Had LoL crash 2 times in one game, multiple reconnects without leaving the game. Should I reinstall? When I hit ok out of the original error message it took me to LoL support about how to reinstall so I'm assuming that would fix it. I haven't done anything weird to my game files either. | ||
Arisen
United States2382 Posts
The crash for me only happens when I try to access a feature of the Store (including clicking on a champion to bring up the splash art/description on the champ select screen). I can always log in and play, but I just can't access the store to buy runes/champions, which is really annoying. I've tried all the fixes suggested by players (full re install including restarts in between and deleting pando, and adobe air). Re installing Adobe Air, Full reformat, turning off my firewall, antivirus, etc. Sometimes I'll re install adobe air or smth and it will work until I re log in, then it will crash again. And sometimes I'll click on the store by accident and it will work randomly until I log off. I run windows XP on my current system (my computer busted so I have to use my old one until I can afford a replacement TT) if that effects anything. | ||
Chiharu Harukaze
12112 Posts
@Mordek: Most likely during patching something went wrong. Try a client repair (instructions in Part 4 on Page 1) or a full reinstall (although this takes aaaaages) if you're really worried. Generally a client repair should fix the problem. @Arisen: Hm. Can you completely uninstall Adobe AIR and then install the latest version? It seems to be a session specific issue here... Try that first and tell me what happens. | ||
Arisen
United States2382 Posts
On July 26 2012 19:17 Chiharu Harukaze wrote: Ok. Managed to find some time and sit down and do some tech stuff. Ok. @Arisen: Hm. Can you completely uninstall Adobe AIR and then install the latest version? It seems to be a session specific issue here... Try that first and tell me what happens. Yes, I've done that several times. Sometimes It works for 1 or two sessions then stops, sometiems it doesn't even work for 1 session after the re install. | ||
LeapofFaith
United States446 Posts
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koreasilver
9109 Posts
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Shiragaku
Hong Kong4308 Posts
I think part of it could be when I used Tor way way back and got a few nice viruses but they are cleaned up and I often keep my computer on 24/7. | ||
Chiharu Harukaze
12112 Posts
@Leap of Faith: Reset your chat settings. You probably moved the chat box somewhere. If all else fails, run a Client Repair and it will reset everything to default. (That option is very time and bandwidth consuming though.) @koreasilver: Have you tried a client repair? @Shiragaku: Hm. Probably a problem with optimisation. Not sure for the exact reason. You could try a reinstall if you really felt like it. Alternatively if you don't want to, try this and see if it helps. | ||
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