I can't even watch at 240 p, however I can watch 720+ if it is Own3d..
I hear that a lot of people are having problems with this, has anyone come up with a solution?
Forum Index > Tech Support |
Toastyzeus
Australia34 Posts
I can't even watch at 240 p, however I can watch 720+ if it is Own3d.. I hear that a lot of people are having problems with this, has anyone come up with a solution? | ||
JustPassingBy
10776 Posts
Or you move to another country. Obvisouly, the easiest solution would be for Twitch to solve their lag problems in certain countries, however that's something you have no influence on. :-/ | ||
Toastyzeus
Australia34 Posts
On June 03 2012 18:57 JustPassingBy wrote: I think it is related to the region you live in. So you either try a proxy, but they are slow by default. Or you move to another country. My friend has the same ISP, same country, same region. Closely the same PC programs... Same antivirus, same internet plan.. He can still stream in 720... | ||
Chexx
Korea (South)11232 Posts
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MCMXVI
Norway1193 Posts
So fed up with comments like "its your internet, its your computer"... Twitch should get their act together. | ||
Toastyzeus
Australia34 Posts
As much as I hate that I cant watch any twitch steam, and I know its not my internet or computer, I still feel they are working their hardest.. I thought that by now there would have been a solution, though.. | ||
Mazaire
Australia217 Posts
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pebble444
Italy2477 Posts
Anyway dunno if this would help but sometimes for me clearing the web cache of your browser helps lag issues. Set it to a max of 50 mb as well and clear it regulary. Again not sure if this is gonna help you. | ||
Canonicalcheese
43 Posts
The frustrating part comes when you load up another stream on Twitch and it will be smooth as a baby's butt, while the first stream is still doing the freeze frame thing. (This continues after a refresh / F5) I have 20/5 Mbps broadband though, capable of watching many streams at the same time while Twitch is behaving, though when these annoying problems occur I make sure it's not something on my end. I don't use the language prefix to visit the site like http://se.twitch.tv ; instead I visit http://www.twitch.tv and have language set to English. Sometimes it helps lowering the resolution of the video to 480p or even 360p, I think this has to do with high workloads on Twitch's end (or one of its designated servers I'm assigned to.) | ||
Chexx
Korea (South)11232 Posts
you counted the days till the next major final and then it lags | ||
Toastyzeus
Australia34 Posts
On June 04 2012 18:27 Mazaire wrote: who is your ISP? i can so i have no problems on 480p with twitch Yeah, I have ruled out ISP and region, my friends can stream 420p+. My ISP is TPG.. I don't think its my computer, however.... This is because I can still watch other streams, and I can (most of the time) watch high quality VODs on twitch... Strange... | ||
Toastyzeus
Australia34 Posts
I tested different browsers, also tested clearing web cache and disabling addons. I also re-installed flash player... None of this fixed the issue.. I retested other streaming sites like own3d, they stream in 720p+ | ||
EdenPLusDucky
571 Posts
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goste
Australia46 Posts
In order to help you effectively, it would be better if we had a little more information
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Chexx
Korea (South)11232 Posts
On June 05 2012 21:12 goste wrote: Take a speedtest at speedtest.net many times throughout the day (not just at one point). The more tests you take, the better. Even better would be taking a speedtest at a server in USA, like a Californian server or wherever the servers are you want to connect to. In order to help you effectively, it would be better if we had a little more information
* cable * cable * 100mbit/100mbit * 3 years * only need to plug it into the wall * no router * some streams yes some dont * sometimes | ||
Yurick
Australia22 Posts
As to why your friend may be able to view it on his TPG connection. Check if he is on TPG off-net, That is, using either Telstra or Optus or another ISP's telephone lines through a plan that is billed and offered by TPG. In anecdotal experience, people on Off-net plans for some reason tend to not have the same routing issues (which i understand makes little sense as out of country routing should be handled the same way) as people on TPG's network. In short, attempt to contact TPG's online representatives and see if they can solve the issue for you. | ||
Gunna10
2 Posts
Any Ideas? | ||
PonyLance
United States2 Posts
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freeshooter
United States477 Posts
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EdenPLusDucky
571 Posts
Try this | ||
oPPRoBe
United States199 Posts
Basically I was able to watch any stream besides justin.tv and twitch.tv. What it came down to is people having Windows 7 Home Premium edition and it being only able to support up to 16 GB of RAM. What some people did is cut down on the RAM and what others did was upgrade to a better version of Windows 7 and it solved the issue. Hope this helps! | ||
nucLeaRTV
Romania822 Posts
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bananaconda
United States13 Posts
I also had this issue and only now found the solution (for me, anyway, it's worth a try.) Turns out my video services were routing my video through congested servers that used bandwidth throttling in order to allow even more congestion into the servers. After investigating, I found the IP ranges of these toxic servers. After blocking them from my router and Windows Firewall I found that youtube, twitch.tv, and vimeo services all worked flawlessly. Here is my post on this fix which includes an easy to follow youtube video on how to block these ranges in windows firewall. Enjoy, Mark bananaconda @ twitch.tv http://www.bananaconda.net/2013/05/how-to-fix-lag-on-twitchtv-vimeo-and.html | ||
Nimix
France1809 Posts
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kyleshaffer21
United States21 Posts
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Cyro
United Kingdom20157 Posts
I've often had as much as 20-50% downtime (frozen on 1 frame) on any stream over 0.5-1mbit, it's probably like that most of the time i try to watch stuff on twitch, though a lot of the time i can dual monitor a pair of 3mbit streams and sit for hours without noticable problems on either of them | ||
bananaconda
United States13 Posts
@KyleShaffer21 What kind of router do you have? Do you have the option to flash it with DD WRT? If not that's okay! @Cyro I would say so. People have reported it fixing their issues in Germany and Australia. | ||
Cyro
United Kingdom20157 Posts
hard to say for sure if it's fixed long term (sometimes twitch worked fine before) but internet usage behavior is different, at least The top of that is my max download rate, is this normal operation? You can see in the middle of the second graph where there is a static scene, and bitrate drops a ton, but for most of the first one, it's higher than i would think (close to 7mbits for blocks of time) and i don't think the streamer was using anywhere near that much bitrate, but i'd rather it do that then sit at 0-4mbits, cliffing occasionally and freezing constantly Right now it's just bouncing between my maximum download rate and 0kb/s (filling buffer?) to average out to the stream bitrate | ||
Thor.Rush
Sweden702 Posts
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Cyro
United Kingdom20157 Posts
They don't even own the servers. I can agree on a lot of the frustration though, since quite a while before NASL season 1 i had constant issues on anything but the smallest bitrate streams | ||
Thor.Rush
Sweden702 Posts
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Cyro
United Kingdom20157 Posts
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Thor.Rush
Sweden702 Posts
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Nimix
France1809 Posts
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bananaconda
United States13 Posts
After learning more about this from these two awesome reddit threads it was sort of nice to know that it's not a problem with my computer, nor my network, nor my modem, nor even my ISP. That in fact it was just sort of like... a freight taking a really backwards route, or a route clogged with traffic that was having trouble reaching it's destination. Definitely check out these threads for even more information! (both of these threads were linked on my blog post!) http://www.reddit.com/r/technology/comments/13kmvd/have_time_warner_internet_but_can_barely_stream/ http://www.reddit.com/r/leagueoflegends/comments/192e4a/after_2_years_of_unwatchable_twitch_streams_i/ | ||
Cyro
United Kingdom20157 Posts
And those pics are twitch, not a VOD | ||
Ropid
Germany3557 Posts
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NerdUpgrades
Canada41 Posts
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grs
Germany2339 Posts
After I tried it now I went from a slightly stuttering 360p+ stream two two flawlessly running 1080p+ streams. I really hope it stays that way. This is fantastic and really seems to work! | ||
Ayaz2810
United States2763 Posts
EDIT: Blocked all the IPs as instructed, enabled adblock, cleared out my browsers, and I'm still stumped. | ||
Pentalpha
Germany11 Posts
Now 1080+ wont cause any laggs at all, its really sweet. | ||
FractalsOnFire
Australia1756 Posts
Thanks alot! Oh no wait 720p seems to be pretty stable holy fuck! I usually never get this. | ||
MoooN1
Germany128 Posts
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BigOleDonkey
United States43 Posts
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bananaconda
United States13 Posts
@NerdUpgrades Any sort of IP range blocking is done through a firewall. Even if you were to block them via your router it would be done through a firewall function. At least for me it was. I used iptables to save a firewall script in my dd wrt router. @Cyro I know that for me also that watching live twitch and a vod are two completely different experiences. I can watch live no problem. VODs on the other had (90% of what I like to watch) seem to be stored and streamed from a completely different place. Live twitch goes through ingestion server and then goes right out to viewers, if I have it right. | ||
Infernal_dream
United States2359 Posts
On May 13 2013 19:39 bananaconda wrote: This fix is showing mixed results, and regrettably for twitch.tv I have to report that after a couple days of flawless 5hour+ 720p streams being loaded up in 5 minutes, I believe that I'm being rerouted through some throttled servers once again. Apologies to everyone that this isn't working for. I'm am glad that that for some, like @grs, it's giving the intended results. Hock it up with one of those "easy and definitely worth a try" fixes. @NerdUpgrades Any sort of IP range blocking is done through a firewall. Even if you were to block them via your router it would be done through a firewall function. At least for me it was. I used iptables to save a firewall script in my dd wrt router. @Cyro I know that for me also that watching live twitch and a vod are two completely different experiences. I can watch live no problem. VODs on the other had (90% of what I like to watch) seem to be stored and streamed from a completely different place. Live twitch goes through ingestion server and then goes right out to viewers, if I have it right. I had to do these "fixes" a month or two ago as streams became unbearably laggy for me. After about a month of flawless 1080 I'm back to stuttering and shit quality streams again. Sometimes they work at 720, but never higher. Most of the time I'm stuck on 480 if I don't want to rage at the buffering every 10 seconds. Fuckin horrible customer service to throttle stuff like that. | ||
FractalsOnFire
Australia1756 Posts
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BreAKerTV
Taiwan1656 Posts
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cbRRRR
Germany179 Posts
On May 10 2013 18:58 bananaconda wrote: Hi Guys, I also had this issue and only now found the solution (for me, anyway, it's worth a try.) Turns out my video services were routing my video through congested servers that used bandwidth throttling in order to allow even more congestion into the servers. After investigating, I found the IP ranges of these toxic servers. After blocking them from my router and Windows Firewall I found that youtube, twitch.tv, and vimeo services all worked flawlessly. Here is my post on this fix which includes an easy to follow youtube video on how to block these ranges in windows firewall. Enjoy, Mark bananaconda @ twitch.tv http://www.bananaconda.net/2013/05/how-to-fix-lag-on-twitchtv-vimeo-and.html YOU ARE MY HERO! Thank you so much for this fix. Works on youtube and Twitch wonderful. 1080p streams without lag...i cannot believe it | ||
R1CH
Netherlands10340 Posts
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Cyro
United Kingdom20157 Posts
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Daikas
United States118 Posts
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Crownlol
United States3726 Posts
On May 20 2013 11:16 Daikas wrote: Same, I have TWC and have been experience some extreme stuttering for the past few weeks. I get different results day by day and stream by stream. Implemented the IP blocking 3 days ago and haven't really noticed much of a difference. TWC is a joke company, I can't wait for Google or some new ISP to drive them out of business. | ||
grs
Germany2339 Posts
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Race is Terran
United States382 Posts
Tryina watch proleague http://www.twitch.tv/sc2proleague/c/2310233 Over the month ive been following proleague by watching the vods at my leisure, and its just at the point where its IMPOSSIBLE to watch it on ANY quality. It will just load for a couple seconds, then stop, then load, then stop, then load, and stop to no end. On top of that, if I try to let it buffer, e.g. open the vod up, pause it, and let it sit (for an hour), it buffers just a couple minutes and then goes back to lagging like a 3 wheel car. It's so frusturating too because I have no problems streaming from twitch tv, no problems dlling other content, watching videos on EVERY other website (porn, gom, youtube, even live streams), but I can't watch the vods of proleague -.- | ||
gingerfluffmuff
Austria4570 Posts
On May 21 2013 06:48 Race is Terran wrote: Well, I seem to be having a lag problem with twitch tv too. Tryina watch proleague http://www.twitch.tv/sc2proleague/c/2310233 Over the month ive been following proleague by watching the vods at my leisure, and its just at the point where its IMPOSSIBLE to watch it on ANY quality. It will just load for a couple seconds, then stop, then load, then stop, then load, and stop to no end. On top of that, if I try to let it buffer, e.g. open the vod up, pause it, and let it sit (for an hour), it buffers just a couple minutes and then goes back to lagging like a 3 wheel car. It's so frusturating too because I have no problems streaming from twitch tv, no problems dlling other content, watching videos on EVERY other website (porn, gom, youtube, even live streams), but I can't watch the vods of proleague -.- ? watch the korean ones, the english casters provide zero insight so you dont miss anything. Twitch is kinda unwatchable for me too. | ||
Cyro
United Kingdom20157 Posts
Encoded at really low quality for ease of uploading, but all frames intact as i saw them; Stream using less than half of my bandwidth, i am the only person connected. From what i hear it's the same on any connection. I had these issues since i remember; Definately since before NASL season 1 This is literally almost half downtime - sometimes i can multibox 1080p streams putting my download at >5-6mbits - sometimes a single, 1mbit stream will do this.. I didn't pick this clip out carefully, i literally just opened this thread, opened the MLG stream, saw it was lagging like this and started recording | ||
Race is Terran
United States382 Posts
On May 21 2013 08:08 gingerfluffmuff wrote: Show nested quote + On May 21 2013 06:48 Race is Terran wrote: Well, I seem to be having a lag problem with twitch tv too. Tryina watch proleague http://www.twitch.tv/sc2proleague/c/2310233 Over the month ive been following proleague by watching the vods at my leisure, and its just at the point where its IMPOSSIBLE to watch it on ANY quality. It will just load for a couple seconds, then stop, then load, then stop, then load, and stop to no end. On top of that, if I try to let it buffer, e.g. open the vod up, pause it, and let it sit (for an hour), it buffers just a couple minutes and then goes back to lagging like a 3 wheel car. It's so frusturating too because I have no problems streaming from twitch tv, no problems dlling other content, watching videos on EVERY other website (porn, gom, youtube, even live streams), but I can't watch the vods of proleague -.- ? watch the korean ones, the english casters provide zero insight so you dont miss anything. Twitch is kinda unwatchable for me too. link me? I have grown tired of the english casters, but didnt know there was a korean version. | ||
Ayaz2810
United States2763 Posts
On May 20 2013 11:16 Daikas wrote: Same, I have TWC and have been experience some extreme stuttering for the past few weeks. I get different results day by day and stream by stream. Implemented the IP blocking 3 days ago and haven't really noticed much of a difference. I have TWC too, and the issue has been occurring recently. I wonder if TWC is to blame? Some kind of throttling going on? I know they have been accused of not providing the advertised speeds and doing some other shady things, but I'm not completely sure they would throttle people across the board. Their service has always been kind of shitty (I pay like ~75$ a month and my MAX D/L is 2.4mbps. Lol getting hosed), but I'd like to see some testing done by someone who knows what to look for. | ||
JayMunger
United States30 Posts
I contacted support and they blamed Twitch and gave me the run around. Clearly this has nothing to do with Twitch. I tried blocking all the suggested ports and it never worked for me, but this works great! | ||
yeaitooted
United States51 Posts
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Race is Terran
United States382 Posts
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dumamilk
3 Posts
The FIX: Get a VPN service. Yeah, unfortunately you're going to have to shell out a couple more bucks a month, but when the alternative is using a crappy isp or watching at 240, its not too bad. I don't know if I'm allowed to post specific VPN sites according to forum rules, but you guys can easily search up a credible/reliable one. Or send me a PM and I'll tell you exactly what I use. And it totally works! I can watch multiple 1080p at peak hours no problem. glhf! | ||
Race is Terran
United States382 Posts
had a feeling they were doing throttling, but didnt realize they were targetting specific websites as well, just had a good feeling they were throttling dlls and stuff | ||
Rhiot
112 Posts
EDIT: So I am paying for 20 down and 2 up - My Speedtest says i am getting 10.7 down and 1.8 up - Heard other problems from other people about Time Warner Throttling YouTube as well, which I could see because my YouTube is usually just like my twitch. But as of right now when I tested it ( 11pm ) it can run HD. Wierd. But, even though YouTube is magically better, Twitch still runs like poop. Any ideas? Thanks guys Also, I have been lagging a lot in sc2 as well and my ping is 33ms Thanks | ||
Complain
Israel29 Posts
On May 22 2013 14:29 sputnic wrote: Can I complain to Time Warner that they do this and I am not getting what I am paying for? I cannot watch Twitch decently at even 240p, and I am paying for the 20 download and 2 upload. EDIT: So I am paying for 20 down and 2 up - My Speedtest says i am getting 10.7 down and 1.8 up - Heard other problems from other people about Time Warner Throttling YouTube as well, which I could see because my YouTube is usually just like my twitch. But as of right now when I tested it ( 11pm ) it can run HD. Wierd. But, even though YouTube is magically better, Twitch still runs like poop. Any ideas? Thanks guys Also, I have been lagging a lot in sc2 as well and my ping is 33ms Thanks Can you tell me please how can i check my ping in sc2? cant help you though ;S | ||
Rhiot
112 Posts
On May 22 2013 16:39 Complain wrote: Show nested quote + On May 22 2013 14:29 sputnic wrote: Can I complain to Time Warner that they do this and I am not getting what I am paying for? I cannot watch Twitch decently at even 240p, and I am paying for the 20 download and 2 upload. EDIT: So I am paying for 20 down and 2 up - My Speedtest says i am getting 10.7 down and 1.8 up - Heard other problems from other people about Time Warner Throttling YouTube as well, which I could see because my YouTube is usually just like my twitch. But as of right now when I tested it ( 11pm ) it can run HD. Wierd. But, even though YouTube is magically better, Twitch still runs like poop. Any ideas? Thanks guys Also, I have been lagging a lot in sc2 as well and my ping is 33ms Thanks Can you tell me please how can i check my ping in sc2? cant help you though ;S Sorry, it was through Speedtest.net, not Sc2 | ||
.swz.
73 Posts
In order to have some data to compare, i checked Dragon's stream which has no lag for me personally at 1080p. His stream goes through a San Francisco server. I reach out for another stream. This time the german WCS stream on 1080p which again comes without lag. This time data goes through Oklahoma. I test the russian stream at 1080p: again no lag. This time the server location is Kansas again. French stream at 720+ (San Francisco server location) and no lag. Personally, I'm having a difficulty in understanding where the issues are: 1st: Doesn't twitch offer any EU streaming servers? 2nd: Why do streams of european streamers NOT lag opposed to US streamers even though data is going through the same servers. (In this case we have comparable data from the official WCS streams) Is anyone able to elaborate on these issues? | ||
Jophess
United States95 Posts
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Usurp33
United States13 Posts
On May 11 2013 05:38 Cyro wrote: http://www.bananaconda.net/2013/05/how-to-fix-lag-on-twitchtv-vimeo-and.html Sticky this to the top of this thread...worked for me so far! | ||
R1CH
Netherlands10340 Posts
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Insoleet
France1806 Posts
On May 24 2013 14:02 R1CH wrote: That doesn't do anything for Twitch. I agree. Tried this fix and multiples other fixes doing ip block, but never worked. | ||
Daikas
United States118 Posts
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Infernal_dream
United States2359 Posts
On May 25 2013 03:44 Daikas wrote: Emmett Shear, CEO of Twitch commented on this yesterday during a reddit AMA. Says it is a peering issue between Twitch and TWC and they are "working on it". Hopefully things will get better or a fix will be found on user or twitch end. Fucking TWC. Cable companies...well ISP's in general are so shitty anymore | ||
Unisane
18 Posts
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subhead
Germany11 Posts
On May 25 2013 03:44 Daikas wrote: Emmett Shear, CEO of Twitch commented on this yesterday during a reddit AMA. Says it is a peering issue between Twitch and TWC and they are "working on it". Hopefully things will get better or a fix will be found on user or twitch end. okay that may be true for TWC in the US but i live in germany and i have the same problem since 2 weeks or so and my ISP is vodafone germany. all services even youtube are working fine for me only twitch.tv gives me a headache | ||
.swz.
73 Posts
On May 25 2013 05:10 subhead wrote: Show nested quote + On May 25 2013 03:44 Daikas wrote: Emmett Shear, CEO of Twitch commented on this yesterday during a reddit AMA. Says it is a peering issue between Twitch and TWC and they are "working on it". Hopefully things will get better or a fix will be found on user or twitch end. okay that may be true for TWC in the US but i live in germany and i have the same problem since 2 weeks or so and my ISP is vodafone germany. all services even youtube are working fine for me only twitch.tv gives me a headache It was stated in the AMA that EU servers are currently constantly overloaded. So we will have to wait 1-2 months until the new data centers will provide more resources for the EU infrastructure. | ||
Ropid
Germany3557 Posts
On May 25 2013 06:35 .swz. wrote: Show nested quote + On May 25 2013 05:10 subhead wrote: On May 25 2013 03:44 Daikas wrote: Emmett Shear, CEO of Twitch commented on this yesterday during a reddit AMA. Says it is a peering issue between Twitch and TWC and they are "working on it". Hopefully things will get better or a fix will be found on user or twitch end. okay that may be true for TWC in the US but i live in germany and i have the same problem since 2 weeks or so and my ISP is vodafone germany. all services even youtube are working fine for me only twitch.tv gives me a headache It was stated in the AMA that EU servers are currently constantly overloaded. So we will have to wait 1-2 months until the new data centers will provide more resources for the EU infrastructure. Can you somehow force the system to get onto the US servers from the EU? | ||
.swz.
73 Posts
On May 25 2013 07:05 Ropid wrote: Show nested quote + On May 25 2013 06:35 .swz. wrote: On May 25 2013 05:10 subhead wrote: On May 25 2013 03:44 Daikas wrote: Emmett Shear, CEO of Twitch commented on this yesterday during a reddit AMA. Says it is a peering issue between Twitch and TWC and they are "working on it". Hopefully things will get better or a fix will be found on user or twitch end. okay that may be true for TWC in the US but i live in germany and i have the same problem since 2 weeks or so and my ISP is vodafone germany. all services even youtube are working fine for me only twitch.tv gives me a headache It was stated in the AMA that EU servers are currently constantly overloaded. So we will have to wait 1-2 months until the new data centers will provide more resources for the EU infrastructure. Can you somehow force the system to get onto the US servers from the EU? afaik, the only way as a viewer is trying to refresh and hoping to get to a us server. as a streamer you can of course chose your server. but lately, i havent managed to get on a EU server anyway - so i do not see how that could be an issue. | ||
bananaconda
United States13 Posts
On May 24 2013 14:02 R1CH wrote: That doesn't do anything for Twitch. After using taking your advice and having used WireShark (great app by the way, thank you R1CH) I must regrettably agree. There's no evidence that blocking these ranges will help twitch streams from my end either. I'm perplexed that there are still reports that this method is helping people with twitch. As other users have already reported, the recent AMA with Emmett cleared up questions about the connection between twitch.tv lag and TWC. It is my hope that with enough agro from TWC customers TWC may yet reach out and peer with twitch so that we can use twitch.tv once again. I've written a quick post, with applicable copy pasta included, on the quickest ways to reach TWC and hopefully get their cooperation on the matter. In short, twitter, facebook, and their feedback forms are all corporate monitored and are great places to vent your frustrations on the matter. @TWC_Help - twitter https://www.facebook.com/twc - facebook http://www.timewarnercable.com/en/residential-home/support/contact-us.html - Contact form I'd like to apologize for bringing any false hope to this thread that came with my own excitement of finding what I thought was a sure fix. Blocking the IPs is still a well known and appreciated work around for youtube lag though! Definitely consider taking the time to contact TWC and ask them to cooperate. <3TL | ||
dumamilk
3 Posts
On May 22 2013 14:29 sputnic wrote: Can I complain to Time Warner that they do this and I am not getting what I am paying for? I cannot watch Twitch decently at even 240p, and I am paying for the 20 download and 2 upload. EDIT: So I am paying for 20 down and 2 up - My Speedtest says i am getting 10.7 down and 1.8 up - Heard other problems from other people about Time Warner Throttling YouTube as well, which I could see because my YouTube is usually just like my twitch. But as of right now when I tested it ( 11pm ) it can run HD. Wierd. But, even though YouTube is magically better, Twitch still runs like poop. Any ideas? Thanks guys Also, I have been lagging a lot in sc2 as well and my ping is 33ms Thanks I've heard stories of people calling and complaining but even their Level 3 tech will just play dumb. It's not like you can really prove it and then go sue em. They advertise as "UP to XX/XX speeds". But did everyone read my post? The fix works!! just get a vpn. PM me and I'll tell you exactly which one I use. It comes with like a 15 day return if it doesn't work, so what do you got to lose? | ||
wesbare
United States35 Posts
Does anyone have compelling evidence that TWC is the issue? Didn't people with other ISPs report the same issue? I am not at all a TWC fan, but they are the only viable option available to my apt complex. Still, until I see any evidence that suggests TWC is the actual issue, I think blaming it on them is a red herring. Blame them for their real issue, uncompetitive pricing. | ||
Battleaxe
United States843 Posts
Keep in mind I don't have TWC (have comcast), however twitch has been becoming worse and worse for me to watch without constant video stuttering, and this method had provided a stutter free viewing experience. (I've never had quality issues and always watch on highest, but it does work for other qualities). This method also includes downloading a third-party zip file, which I've checked out and feel safe enough to be using, but want to make sure I provide full disclosure for anyone interested. Also, Windows only =/ | ||
TurnipThrowingPeach
United States151 Posts
On May 28 2013 08:23 wesbare wrote: I cannot watch streams above 480p without unbearable video stutter. I have TWC but I am not at all convinced that the problem is them and not Twitch. I have a TWC tech guy coming out tomorrow to replace my old modem and attempt to diagnose the issue. Does anyone have compelling evidence that TWC is the issue? Didn't people with other ISPs report the same issue? I am not at all a TWC fan, but they are the only viable option available to my apt complex. Still, until I see any evidence that suggests TWC is the actual issue, I think blaming it on them is a red herring. Blame them for their real issue, uncompetitive pricing. Time Warner Cable is doing something called bandwidth throttling. I didn't quite understand until my boyfriend explained it to me. To prove this, he found a video on youtube where using a proxy fixes the issue. No proxy = stuttering. With proxy = no stuttering. https://www.youtube.com/watch?v=I5jiyVh1LeE TWC is to blame. | ||
Battlekiller
United States37 Posts
On May 28 2013 09:29 TurnipThrowingPeach wrote: Show nested quote + On May 28 2013 08:23 wesbare wrote: I cannot watch streams above 480p without unbearable video stutter. I have TWC but I am not at all convinced that the problem is them and not Twitch. I have a TWC tech guy coming out tomorrow to replace my old modem and attempt to diagnose the issue. Does anyone have compelling evidence that TWC is the issue? Didn't people with other ISPs report the same issue? I am not at all a TWC fan, but they are the only viable option available to my apt complex. Still, until I see any evidence that suggests TWC is the actual issue, I think blaming it on them is a red herring. Blame them for their real issue, uncompetitive pricing. Time Warner Cable is doing something called bandwidth throttling. I didn't quite understand until my boyfriend explained it to me. To prove this, he found a video on youtube where using a proxy fixes the issue. No proxy = stuttering. With proxy = no stuttering. https://www.youtube.com/watch?v=I5jiyVh1LeE TWC is to blame. Where is the proxy located? I think you would get more solid evidence if you had a proxy that also used TWC but in a different location (maybe TWC where the proxy is? ). I believe it is a region issue. | ||
wesbare
United States35 Posts
As of right now, only 1080p twitch streams stutter (~once per 3-5 secs), while 720p is running smoothly. I hope it stays that way. The rumor on this thread, and on the internet at large it seems, is that TWC throttles. The level 3 tech guy from TWC on the phone said that is a false rumor, as did the tech who came to my house. You can say they're lying and I have no real evidence to affirm or deny whether they throttle, but from my end, the problem seems to be Twitch. I can watch SK Planet Proleague live streams on Youtube with no lag. On twitch (as of this past weekend...I have not checked yet today because proleague isn't on right now) I have to watch at 480p to avoid lag. I don't have any reason to blame that on TWC, but it makes sense that Youtube can handle an uncongested number of live viewers on their servers, better than Twitch can handle the thousands of live viewers congesting its servers. Then again, I don't know whether it makes a difference to a server whether it is hosting a live stream (Twitch's primary service) or an archived video (Youtube's primary service). I lack knowledge here. I have tried the IP range block posted by others in this thread, and it made no visible difference for Twitch (which corroborates Rich's statement above). P.S. I watched the video above of the apparent side-by-side streams watching WCS America, one using a proxy and the other not. I won't pretend I have a working knowledge of proxies as I have never paid for one (I'll look them up I guess), but am I to assume that those streams were viewed simultaneously from the same house, on the same local network, utilizing the same ISP, except that one device (with a static IP?) is connect to a paid-for proxy service while another device is connected without a proxy? Again, I don't know enough about proxies to know whether you can connect one local IP on a network to a proxy, but have another device on the same local network connect without that proxy. Or do proxies redirect traffic on your entire local network? | ||
FoxShine
United States156 Posts
On May 30 2013 08:56 wesbare wrote: ........................ ........................ P.S. I watched the video above of the apparent side-by-side streams watching WCS America, one using a proxy and the other not. I won't pretend I have a working knowledge of proxies as I have never paid for one (I'll look them up I guess), but am I to assume that those streams were viewed simultaneously from the same house, on the same local network, utilizing the same ISP, except that one device (with a static IP?) is connect to a paid-for proxy service while another device is connected without a proxy? Again, I don't know enough about proxies to know whether you can connect one local IP on a network to a proxy, but have another device on the same local network connect without that proxy. Or do proxies redirect traffic on your entire local network? That's correct. You can use a free proxy or a paid proxy, or better yet a paid VPN. It acts as a middleman that makes what you are doing anonymous. Im not 100% with the order but the theory for this is that by going through the proxy IP your ISP doesn't know its twitch and doesn't throttle. I do believe there could be something wrong on twitches end as well. We know the internet is made up of a series of physical connections, one of the switches they use might be clogged. If you run a trace you can see that there are certain connections that have alot more ping than others and cause lag. Im pretty positive it is mostly time warner though, because i was able to get Huk's stream to run in 1080p using a proxy. I put 720 or 1080p on without and immediately it will pause video with sound continuing. Then play for a second and pause again (you know, classic twitch lag we are experiencing. When i enable the proxy, it will take a second to load and then play through without lagging. If you have windows 8, you can see in task manager the network speed constantly dropping, this is the throttling. With the proxy on it will jump higher than before and the dips are less frequent and not as extreme. You can go to YouTube and watch how high your bandwidth goes, then try disabling IP's supposedly used to throttle YOUTUBE. http://mitchribar.com/2013/02/how-to-stop-youtube-sucking-windows-guide/ Then try youtube again and you will see (atleast i did) that when going to buffer your bandwidth will increase quite dramatically when beginning buffering, this is because throttling is disabled. It is known that this fix doesn't work for Twitch. I was even able to, using another browser, reproduce the results in that youtube video. With Firefox running a proxy and Chrome without. If you want to experiment with free proxy's visit http://www.freeproxylists.net/. In firefox its quite simple to add one. Firefox -> options -> Advanced -> network tab -> connection box -> settings -> Bubble Manual proxy settings Put IP in HTTP box along with Port -> check box 'Use this proxy server for all protocols' Note: -Your mileage may vary.. some proxys work, some don't. -I found one proxy that worked fine the first time i started, but it has since not been working so i'v had to find others. -You may not be able to browse normally while proxy is on. i once got a chinese 'page cannot be displayed' screen. and when i went to google it went to a Hungarian one haha.. PS: for the record: If it is throttling, like twitch owner and others seem to think. I think its a complete rip off. The logical side of me says, maybe in the contract they reserve the right to throttle in some cases and in some ambiguous language. but the practical side of me strongly believes that by throttling certain websites we are not getting what we payed for. No different than buying a 10 pound bag of rice with only 7 pounds of rice in it. Its pretty jacked. If you #TWC they have nothing but bad things being said about them. PS PS: I'm sure lower level tech and service reps would lie about throttling, or that only the senior tech support guys would know about the throttling or admit to it. | ||
Ercster
United States603 Posts
On May 30 2013 08:56 wesbare wrote: A TWC tech guy just came to my house to replace my modem. Apparently, I pay for 15/1mpbs, but they have some turbo feature on my package that means I can get significantly over 15 down during non-congested hours (speedtest.net and testmy.net both reported me at 21-23mbps down). Strangely, even before he changed the modem, I could watch twitch streams at 720p with little to no problems, whereas just yesterday I couldn't handle anything above 480p. This was only true for Twitch. Youtube or Dailymotion had no problems with live streams above 480p. As of right now, only 1080p twitch streams stutter (~once per 3-5 secs), while 720p is running smoothly. I hope it stays that way. The rumor on this thread, and on the internet at large it seems, is that TWC throttles. The level 3 tech guy from TWC on the phone said that is a false rumor, as did the tech who came to my house. You can say they're lying and I have no real evidence to affirm or deny whether they throttle, but from my end, the problem seems to be Twitch. I can watch SK Planet Proleague live streams on Youtube with no lag. On twitch (as of this past weekend...I have not checked yet today because proleague isn't on right now) I have to watch at 480p to avoid lag. I don't have any reason to blame that on TWC, but it makes sense that Youtube can handle an uncongested number of live viewers on their servers, better than Twitch can handle the thousands of live viewers congesting its servers. Then again, I don't know whether it makes a difference to a server whether it is hosting a live stream (Twitch's primary service) or an archived video (Youtube's primary service). I lack knowledge here. I have tried the IP range block posted by others in this thread, and it made no visible difference for Twitch (which corroborates Rich's statement above). P.S. I watched the video above of the apparent side-by-side streams watching WCS America, one using a proxy and the other not. I won't pretend I have a working knowledge of proxies as I have never paid for one (I'll look them up I guess), but am I to assume that those streams were viewed simultaneously from the same house, on the same local network, utilizing the same ISP, except that one device (with a static IP?) is connect to a paid-for proxy service while another device is connected without a proxy? Again, I don't know enough about proxies to know whether you can connect one local IP on a network to a proxy, but have another device on the same local network connect without that proxy. Or do proxies redirect traffic on your entire local network? I have TWC and at certain times Twitch streams lag at high resolutions unless I've been in the channel before the certain times. TWC sets a priority with Twitch that allows those who have been watching the stream longer to have a better connection to the stream. For example, I can't watch Inside the Game at 1080p/720p if I join in mid stream, but if I load the channel before the stream starts, I can watch it at 1080p. | ||
Fus Ro Dah
Singapore141 Posts
On May 30 2013 11:16 FoxShine wrote: Show nested quote + On May 30 2013 08:56 wesbare wrote: ........................ ........................ P.S. I watched the video above of the apparent side-by-side streams watching WCS America, one using a proxy and the other not. I won't pretend I have a working knowledge of proxies as I have never paid for one (I'll look them up I guess), but am I to assume that those streams were viewed simultaneously from the same house, on the same local network, utilizing the same ISP, except that one device (with a static IP?) is connect to a paid-for proxy service while another device is connected without a proxy? Again, I don't know enough about proxies to know whether you can connect one local IP on a network to a proxy, but have another device on the same local network connect without that proxy. Or do proxies redirect traffic on your entire local network? That's correct. You can use a free proxy or a paid proxy, or better yet a paid VPN. It acts as a middleman that makes what you are doing anonymous. Im not 100% with the order but the theory for this is that by going through the proxy IP your ISP doesn't know its twitch and doesn't throttle. I do believe there could be something wrong on twitches end as well. We know the internet is made up of a series of physical connections, one of the switches they use might be clogged. If you run a trace you can see that there are certain connections that have alot more ping than others and cause lag. Im pretty positive it is mostly time warner though, because i was able to get Huk's stream to run in 1080p using a proxy. I put 720 or 1080p on without and immediately it will pause video with sound continuing. Then play for a second and pause again (you know, classic twitch lag we are experiencing. When i enable the proxy, it will take a second to load and then play through without lagging. If you have windows 8, you can see in task manager the network speed constantly dropping, this is the throttling. With the proxy on it will jump higher than before and the dips are less frequent and not as extreme. You can go to YouTube and watch how high your bandwidth goes, then try disabling IP's supposedly used to throttle YOUTUBE. http://mitchribar.com/2013/02/how-to-stop-youtube-sucking-windows-guide/ Then try youtube again and you will see (atleast i did) that when going to buffer your bandwidth will increase quite dramatically when beginning buffering, this is because throttling is disabled. It is known that this fix doesn't work for Twitch. I was even able to, using another browser, reproduce the results in that youtube video. With Firefox running a proxy and Chrome without. If you want to experiment with free proxy's visit http://www.freeproxylists.net/. In firefox its quite simple to add one. Firefox -> options -> Advanced -> network tab -> connection box -> settings -> Bubble Manual proxy settings Put IP in HTTP box along with Port -> check box 'Use this proxy server for all protocols' Note: -Your mileage may vary.. some proxys work, some don't. -I found one proxy that worked fine the first time i started, but it has since not been working so i'v had to find others. -You may not be able to browse normally while proxy is on. i once got a chinese 'page cannot be displayed' screen. and when i went to google it went to a Hungarian one haha.. PS: for the record: If it is throttling, like twitch owner and others seem to think. I think its a complete rip off. The logical side of me says, maybe in the contract they reserve the right to throttle in some cases and in some ambiguous language. but the practical side of me strongly believes that by throttling certain websites we are not getting what we payed for. No different than buying a 10 pound bag of rice with only 7 pounds of rice in it. Its pretty jacked. If you #TWC they have nothing but bad things being said about them. PS PS: I'm sure lower level tech and service reps would lie about throttling, or that only the senior tech support guys would know about the throttling or admit to it. Dude, thank you so much for the proxy list! I couldn't watch any Twitch stream beyond 480p before, but now I can watch them at max resolution! Had to hope around a few proxies to find one which works the best though. EDIT: Are there any security risks involved in using proxies? | ||
R1CH
Netherlands10340 Posts
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StimMarine
723 Posts
On May 13 2013 19:39 bananaconda wrote: This fix is showing mixed results, and regrettably for twitch.tv I have to report that after a couple days of flawless 5hour+ 720p streams being loaded up in 5 minutes, I believe that I'm being rerouted through some throttled servers once again. Apologies to everyone that this isn't working for. I'm am glad that that for some, like @grs, it's giving the intended results. Hock it up with one of those "easy and definitely worth a try" fixes. @NerdUpgrades Any sort of IP range blocking is done through a firewall. Even if you were to block them via your router it would be done through a firewall function. At least for me it was. I used iptables to save a firewall script in my dd wrt router. @Cyro I know that for me also that watching live twitch and a vod are two completely different experiences. I can watch live no problem. VODs on the other had (90% of what I like to watch) seem to be stored and streamed from a completely different place. Live twitch goes through ingestion server and then goes right out to viewers, if I have it right. Thanks for this, it really helped my twitch.tv stream even though it isn't perfect. I wish I found this thread before the WCS finals! Please give us an update if you find anymore toxic ip ranges we should block. Thanks again. | ||
Dedra
Germany24 Posts
http://www.teamliquid.net/forum/viewmessage.php?topic_id=396228 Greetings Dedra PS: Not working since today, twitch servers having issues since 2 days. | ||
Cyro
United Kingdom20157 Posts
PS: Not working since today, twitch servers having issues since 3 years. Fixed that for you | ||
Corwin
Estonia36 Posts
Having this interesting issue with twitch for a few days now. Just started doing it all of a sudden and keeps on doing it. At 720+ i get picture lag every 10 sec or so, for a few sec the picture just stands, sound keeps working fine. On 720 its all fine. Have not changed or installed anything, net is working fine overall. | ||
Ropid
Germany3557 Posts
On August 04 2013 13:54 Corwin wrote: Hey Having this interesting issue with twitch for a few days now. Just started doing it all of a sudden and keeps on doing it. At 720+ i get picture lag every 10 sec or so, for a few sec the picture just stands, sound keeps working fine. On 720 its all fine. Have not changed or installed anything, net is working fine overall. That 720+ is the original video that the streamer streams. The 720 video is similar to 480, 360, etc., a video that's reencoded by twitch.tv. There's a bunch of reasons it will stream differently compared to the original. The reencoded video might come from a different server location than where you got the 720+ stream from. It will usually use lower bandwidth than the 720+ video and look blurrier. If the original is 60 fps, it will also drop down to something like 30 fps. Sometimes the reverse happens, the original 720+ stream works fine, but the 720, 480, 360, etc. streams are choppy, so you should just try both if there's a problem. | ||
opisska
Poland8852 Posts
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Womwomwom
5930 Posts
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gruff
Sweden2276 Posts
On August 04 2013 13:54 Corwin wrote: Hey Having this interesting issue with twitch for a few days now. Just started doing it all of a sudden and keeps on doing it. At 720+ i get picture lag every 10 sec or so, for a few sec the picture just stands, sound keeps working fine. On 720 its all fine. Have not changed or installed anything, net is working fine overall. This is my experience as well for the past few days or so. I was starting to think it's my computer breaking down since I've not experienced this before and it seems to be a problem across most streams for me. To be clear, having the highest resolution on leads to video lagging while the sound is fine. | ||
ichnaschekot
380 Posts
On August 04 2013 13:54 Corwin wrote: Hey Having this interesting issue with twitch for a few days now. Just started doing it all of a sudden and keeps on doing it. At 720+ i get picture lag every 10 sec or so, for a few sec the picture just stands, sound keeps working fine. On 720 its all fine. Have not changed or installed anything, net is working fine overall. Having the exact same issue. And it is not the first time this happened. And it just doesn't seem to go away. | ||
opisska
Poland8852 Posts
On August 04 2013 20:46 Womwomwom wrote: If you know its copyright infringement then why are you even asking here. Because the last time I checked, a major part of material on youtube was easily seachable copyrighted material and nobody seemed to do anything about it. But I have no idea how aggresively do they go around closing accounts for streamers for these reasons. | ||
gruff
Sweden2276 Posts
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Infenwe
Denmark170 Posts
As far as I'm concerned, Twitch.TV is broken until further notice. | ||
Cyro
United Kingdom20157 Posts
As far as I'm concerned, Twitch.TV is broken until further notice. Me too seriously and i don't know a single person in europe who twitch has consistently worked for at any point in recent or semi recent history (3 months and patchy for years) It's really frustrating that you basically have to dodge community sites and wait for VODS and often they are not available, unless you want to watch a stream that is frozen at best, 25% of the time, at worst 80%+, while you have gaps of almost no traffic on your much higher bandwidth than needed and very very consistent internet connection | ||
highty
13 Posts
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wellAdjusted
United Kingdom65 Posts
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Cyro
United Kingdom20157 Posts
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DavidStanely
2 Posts
Refresh DNS through Command Prompt as shown below: Click the Start button. Type “CMD” in the Search Box. Right click Command Prompt and select “Run as administrator” option. In the Command Prompt window type following commands- ipconfig /flush dns exit Optimize Internet Related Services: Click the Start button. Type “Services.msc” in the Search Box. Press ENTER. Right click an Internet-related service, select Stop. If Twitch.tv still lags then you can find some troubleshooting techniques here: http://www.shockwaveflashcrash.com/twitch-lag-tips-to-avoid-twitch-tv-lagging.html | ||
Military
32 Posts
This way, any unapproved connection/script that the website runs, will not hinder your computer and internet's performance. You can approve only the JTV/Twitch so that you will minimize connections that will drain your connection speed. | ||
Infenwe
Denmark170 Posts
Regardless, Twitch.TV is back to working as it always has for me: streams can still be moderately shitty, but at least they load quickly now. | ||
Corwin
Estonia36 Posts
Now if some1 could make a step by step tutorial about it would be great, as much as i read about it, im too dumb for it. | ||
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