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DNS lookup Failed? Help Please

Forum Index > Tech Support 1 2 3 All
 
 MetalMarine   United States. May 04 2011 10:37. Posts 1522
Profile # 
Hi guys,
I just bought a laptop from a friend of a friend. So at home I have wireless network and with my old laptop i had no problems with it, i was able to connect to the internet fine. With the laptop i just bought I am able to connect to the wireless network with status:Connected and signal strength:Excelent. When i open up my browser, it says this webpage is not available...it also says. The server at www.google.com cant be found, because the DNS lookup failed. DNS is the web service that translate a website's name to its internet address. This error is most often caused by having no connection to the internet or a misconfigured network. it can also be caused by an unresponsive DNS server or a firewall preventing google chrome from accessing the network.

If anyone can help me with this, it is highly appreciated. Thank you TLers!
Old Post

  R1CH       Administrator       May 04 2011 10:38.Profile Blog # 
Check your wireless network settings, make sure DNS is set to auto configure under TCP/IP properties, or manually set it to Google DNS (8.8.8.8).
Twitter: @R1CH_TL
Old Post

 
 MetalMarine   United States. May 04 2011 10:40. Posts 1522
Profile # 
Rich, I highly appreciate the quick and helpful reply. Unfortunately, i am a BIG computer noob and have no idea how to even do what you suggested. if you can give me a quick step by step i would be forever in your debt =D
Old Post

 
 Charger   United States. May 04 2011 10:52. Posts 2347
Profile Blog # 
What operating system are you using? I'll go ahead and outline how to do this on Windows 7. Control Panel -> Network and Sharing Center -> Change Adapter Settings -> Right click Local Area Connecting and go to Properties -> Highlight Internet Protocol Version 4 (TCP/IPv4) (and make sure it is check marked) and click Properties -> you should have Obtain an IP address automatically checked and Obtain DNS server address automatically checked (or use Google DNS as Rich said).
Last edit: 2011-05-04 10:58:18
It's easy to be a Monday morning quarterback. (屮◣_◢)屮 Charger#1101
Old Post

 
 MetalMarine   United States. May 04 2011 10:59. Posts 1522
Profile # 
I am using windows XP Charger. I will try that as as soon as I get back home. Thanks
Old Post

 
 Charger   United States. May 04 2011 11:04. Posts 2347
Profile Blog # 
For XP it's slightly different:

Control Panel -> Network and Internet Connections -> Network Connections -> Right click Local Area Connection and click properties -> Highlight Internet Protocol (TCP/IP) and then click Properties -> Make sure Obtain an IP address automatically and Obtain DNS server address automatically are selected.
It's easy to be a Monday morning quarterback. (屮◣_◢)屮 Charger#1101
Old Post

 
 ST3V3   United States. May 04 2011 11:40. Posts 18
Profile # 
be happy you live in the US, if you lived in asia, you would be having this problem because there are no more IP addresses left there. (on IPv4) Slightly off topic, but considering our government has done literally nothing to help develop IPv6, the system to replace IPv4, I feel a responsibility to inform the general public that the interwebs are filling up fast and we need to do something about it.
Noobs know the enemy. Progamers know what the enemy knows you know they know you know.
Old Post

 
 Disregard   China. May 04 2011 11:44. Posts 8060
Profile Blog # 
Why does everyone use Google's DNS servers? Even for static IP settings.

edit: Well besides being free...
Last edit: 2011-05-04 11:45:33
"Architects know nothing about everything"
Old Post

 
 Jaso   United States. May 04 2011 11:46. Posts 1505
Profile Blog # 
Google's DNS servers are pretty fast. However, for some people (like me) regular ISP DNS is faster. There was an article somewhere about how using public DNS servers could drastically slow down your access speeds to data centers.
derp
Old Post

 
 MetalMarine   United States. May 04 2011 11:47. Posts 1522
Profile # 
Hi Charger. I did everything you instructed me to do, but still no luck =(
Old Post

 
 Jaso   United States. May 04 2011 11:52. Posts 1505
Profile Blog # 
Have you tried using a different browser? Perhaps you have a proxy set up in Chrome.
derp
Old Post

  R1CH       Administrator       May 04 2011 11:53.Profile Blog # 

On May 04 2011 11:44 Disregard wrote:
Why does everyone use Google's DNS servers? Even for static IP settings.

edit: Well besides being free...

Because ISPs have a history of providing unreliable servers or returning bogus results for non-existing domains.
Twitter: @R1CH_TL
Old Post

 
 semantics   May 04 2011 12:00. Posts 8556
Profile Blog # 
I'd use Google's dns but it's slower then my isp's consistently also i'm paranoid of google.
Old Post

 
 MetalMarine   United States. May 04 2011 12:09. Posts 1522
Profile # 

On May 04 2011 11:52 Jaso wrote:
Have you tried using a different browser? Perhaps you have a proxy set up in Chrome.


Yep tried it on IE and still no luck
Old Post

 
 Charger   United States. May 04 2011 12:12. Posts 2347
Profile Blog # 

On May 04 2011 11:47 MetalMarine wrote:
Hi Charger. I did everything you instructed me to do, but still no luck =(


Did you have to change anything or were the options already checked properly?

edit - If they were indeed checked appropriately already, try what R1CH suggested and set the DNS to Google (8.8.8.8) and let us know if that helped.
Last edit: 2011-05-04 12:15:14
It's easy to be a Monday morning quarterback. (屮◣_◢)屮 Charger#1101
Old Post

 
 MetalMarine   United States. May 04 2011 12:22. Posts 1522
Profile # 
Yeah, those options were not checked, i checked them,restarted comp, but still the same. tried the 8.8.8.8 and nothing.
Old Post

 
 Jaso   United States. May 04 2011 12:24. Posts 1505
Profile Blog # 
Did you try connecting via ethernet?
derp
Old Post

 
 MetalMarine   United States. May 04 2011 12:41. Posts 1522
Profile # 
Yeah, those options were not checked, i checked them,restarted comp, but still the same. tried the 8.8.8.8 and nothing.
Old Post

 
 Charger   United States. May 04 2011 12:45. Posts 2347
Profile Blog # 
Try flushing your DNS cache:

Start -> Accessories -> Command Prompt -> type in 'ipconfig /flushdns' without the quotation marks and hit enter.

With either the Assign automatically options checked as previously done OR with the Google DNS server in place, try opening up a page again.
It's easy to be a Monday morning quarterback. (屮◣_◢)屮 Charger#1101
Old Post

 
 Jaso   United States. May 04 2011 12:49. Posts 1505
Profile Blog # 

On May 04 2011 12:45 Charger wrote:
Try flushing your DNS cache:

Start -> Accessories -> Command Prompt -> type in 'ipconfig /flushdns' without the quotation marks and hit enter.

With either the Assign automatically options checked as previously done OR with the Google DNS server in place, try opening up a page again.


Huh, didn't think of that. This will probably fix it if it is indeed DNS related.
derp
Old Post

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