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SC2 keep freezing/stutter after patch. [video]

Forum Index > Tech Support 1 2 3 4 All
  Termit   Sweden. May 30 2011 00:18. Posts 3466Profile # 
Hello. So first of all I just wanna say that I've been asking on Battle.net tech support already but the only help I got there was "update your drivers" and when I told them my drivers were up to date all the blue posts disappeared (no replay for 4 days now). I have also been looking at threads here on TL were people had this kind of problems but no solution were found of my problem.

So, before the patch this week everything was fine with my computer and Starcraft 2. But after the latest patch I got this problem where the game is freezing/stutter (don't know the right word for it) all the time. This only happens in Multiplayer in Starcraft 2 (both ladder, customs and customs vs AI), I play HoN, DotA and BW without any problems and Singleplayer works fine too, so it's only in MP SC2. When I watch replays of the game afterwards I see no lag when I look at my perspective and other players in the game don't get the lag so I am the only one seeing it during the game.

What I've done so far:
Update all drivers.
Used the repair tool for sc2.
Reinstalled Sc2.
Reinstalled Windows.
Testing with router, switch and having my inet cable right in the broadband.
Switching monitors.
Switching sound settings ingame.
Checked my tempratures.
Checked my FPS ingame (it is at ~260 the whole time so the FPS is not dropping during the freezes). I have also been capping the FPS with both vsync and frameratecap but no difference.

Specs:
Windows 7 64-bit
ATI 6890HD
AMD Phenom II 965
MS-7599
8gb ram

Video:


I just don't know what to do anymore, anyone who can help me out here? I'm starting to doubt there is anything to do with my computer or internet when it works just fine except in SC2 multiplayer, and that the problem came after the patch strengthens the whole thing.

My english is pretty bad so sorry for that but I tried to keep as understandable as possible.
( ̄。 ̄)~zzz ◕ ◡ ◕
Old Post

 
 fiskrens   Sweden. May 30 2011 02:07. Posts 196
Profile # 
Does the lag continue after the game has been going for a while? It's common to have some small lags in the start of the game especially if it's your first game after starting sc2.

I would try running it as administrator and making sure no firewall/something else on your computer is slowing it down.

Also running at 260 fps is basically forcing your GPU to work it's ass off for nothing. You should cap it at around 60-100 fps.
Last edit: 2011-05-30 02:09:26
Old Post

 
 Quanbsn   Vietnam. May 30 2011 02:14. Posts 18
Profile Blog # 

On May 30 2011 02:07 fiskrens wrote:
Does the lag continue after the game has been going for a while? It's common to have some small lags in the start of the game especially if it's your first game after starting sc2.

I would try running it as administrator and making sure no firewall/something else on your computer is slowing it down.

Also running at 260 fps is basically forcing your GPU to work it's ass off for nothing. You should cap it at around 60-100 fps.


how can i cap it at 100 fps ??
i was playing cs1.6, i can cap the fps at 100 by add the command "fps_max 101" in my config file. can i do anything like that in sc2 ?
Old Post

 
 Phayze   Canada. May 30 2011 02:18. Posts 2017
Profile Blog # 
in the My Documents/Starcraft II folder there is a file called "Variables.txt"

There you can find the framerate cap.

frameratecap=60
frameratecapGlue=30

I would recommend the glue 100%, afaik thats the menu fps cap, and the menu will run at like 1000fps if you let it o_o;;

I find microstutters like that alot of the time are harddrive related, if SC2 is installed on the same drive as windows this could be your problem, especially if you do not defrag often.
Last edit: 2011-05-30 02:19:12
Proud member of the LGA-1366 Core-i7 4Ghz Club
Old Post

  Termit   Sweden. May 30 2011 02:19. Posts 3466Profile # 

On May 30 2011 02:07 fiskrens wrote:
Does the lag continue after the game has been going for a while? It's common to have some small lags in the start of the game especially if it's your first game after starting sc2.

I would try running it as administrator and making sure no firewall/something else on your computer is slowing it down.

Also running at 260 fps is basically forcing your GPU to work it's ass off for nothing. You should cap it at around 60-100 fps.

Yes the stutter freeze is all game, every game. And I have been playing without caping my FPS before without any problems, but as I said in the OP I''ve been caping the FPS without any difference.

I'm gonna test the administrator thing.

EDIT: Did not change anything by starting the game as administrator.
Last edit: 2011-05-30 02:22:52
( ̄。 ̄)~zzz ◕ ◡ ◕
Old Post

 
 mikesaysno   United States. May 31 2011 03:27. Posts 85
Profile # 
I have had this same exact problem as well. I've tried everything possible to fix it and I haven't been able to. Every other game runs 100% fine but SC2, it is driving me insane.
Last edit: 2011-05-31 03:27:30
Old Post

 
 strength   United States. May 31 2011 11:27. Posts 480
Profile Blog # 
My SC2 is randomly crashing after this new patch. Idk whats going on T_T
Old Post

 
 yang.aus   Australia. May 31 2011 12:44. Posts 104
Profile # 
I had this problem after the patch, I defragmented my HDD and now there's no stutter.
HuK's biggest fan<3
Old Post

 
 datachild   United States. May 31 2011 12:55. Posts 12
Profile # 
Yeah I would lean towards what flashback has said regarding defraging.

i am leaning towards a hard-drive / loading type of issue. maybe page filing might be too high.

The stutter isn't cpu or gpu problem. It stops. It freezes. The clip shows perfect flawless game play then stutter.

It feels like it's loading something and it cannot load it properly. Like music or what not. Or a antivirus scanning. It's frequent enough to trouble shoot.

I dive into other areas of what your computer has loaded / minimal startup on windows.
Old Post

 
 TobZero   Germany. May 31 2011 18:56. Posts 485
Profile Blog # 
do you by any chance run the game in windwoed fullscreen mode?

if you do - run it in native fullscreen.
Last edit: 2011-05-31 18:57:05
-= we are the swarm =-
Old Post

 
 unkkz   Sweden. June 09 2011 11:33. Posts 1268
Profile Blog # 
Have the exact same problem, have tried defrag, updated all drivers, forwarding ports, resetting router... its only in online play aswell.
shows it better then what you showed.

Mouse is responsive etc while the screen freezes.
Last edit: 2011-06-09 11:34:41
Old Post

 
 unkkz   Sweden. June 09 2011 11:35. Posts 1268
Profile Blog # 

On May 31 2011 18:56 Azro wrote:
do you by any chance run the game in windwoed fullscreen mode?

if you do - run it in native fullscreen.


I have changed this, makes no difference, capping framerates does not help either
Last edit: 2011-06-09 11:38:31
Old Post

 
 C.A.   June 12 2011 05:47. Posts 17
Profile # 
Same thing here. I almost don’t bother playing StarCraft 2 because it of. Every single time I start up the game, the game stutters like mad, which messes up something as simple as building Probes and rallying them in the beginning. Now and then, the stutter happens again later on in the game, which has also led to some annoying incidents.

My computer is perfectly capable at playing the game on the highest settings (even though I only ladder on Medium), and I, too, assume that the latest patch must have botched something.
Old Post

 
 aurigenesis   June 12 2011 06:14. Posts 32
Profile # 
Playing from Korea to the North American server I have to deal with little lag spikes all the time. One problem that happened to me after this last patch is my game would stutter and the game music would sound like a skipping record player. My main computer is my laptop is Toshiba Satellite A665 (AMD Phenom II 1.6Ghz Quad Core, 4 GB RAM, Windows 7 64-bit, ATI Mobility Graphics 5650). The easy fix for that was to let Windows do a Scan Disk while reseting the computer. I was going to reinstall SC2 again but it worked it's way out. Also I had alot of files on my laptop, so with my desktop networked with Windows 7 Homegroup I moved as much as I could to the desktop (recently installed a 1GB hard drive for that.)
Old Post

 
 unkkz   Sweden. June 17 2011 06:03. Posts 1268
Profile Blog # 
Nobody found a solution to this?:/ People who have it, where are you from? The problem is most likely network related.
Old Post

 
 C.A.   June 28 2011 07:40. Posts 17
Profile # 
We can only hope that the next patch by Blizzard fixes this. I think it is something a recent patch has introduced.

It might be a good idea to let Blizzard know on the NA forums, too, just in case there aren’t that many people who have the problem.
Last edit: 2011-06-28 07:41:46
Old Post

 
 jaj22   United Kingdom. June 28 2011 08:48. Posts 1373
Profile # 
Well, your description does cut down the possibilities a lot. Remaining things to try:

- Try your PC on another internet connection, preferably from a different ISP.
- Try someone else's PC on your internet connection.
- Get ATI Tray Tools, set Flip Queue Size to 1.
- If you're overclocking at all, disable it.
- Try running SC2 in XP instead.
- Disable CPU power management. That's Cool & Quiet on an AMD CPU.
- Lock SC2 to one core by setting affinity in task manager.

The latter four are workarounds to high-frequency timer bugs.

Are you sure you have a 6890?

Old Post

 
 semantics   June 28 2011 08:50. Posts 8561
Profile Blog # 
Delete the StarCraft II folder in your documents folder back up your replays and campaign saves if you want to before you delete it but that should reset things hopefully remove anything odd that may be occurring in your settings.
Last edit: 2011-06-28 08:51:10
Old Post

 
 Canonicalcheese   June 28 2011 09:30. Posts 43
Profile # 
@unkkz I feel your pain, I wish the game would just tell us what exactly it is it's waiting for when that happens!
It also doesn't exactly help that when someone else in your team or opponent's team is lagging or crappy comp that you don't always get to see it's him and not you, because the lag is just short enough for the window to not come up with the "offender's" name.
Last edit: 2011-06-29 19:19:28
Darkness descends...
Old Post

 
 oFFoy   Lithuania. June 28 2011 09:42. Posts 22
Profile # 
your internet is losing packets. http://pingtest.net/ check several countries if packet loss is anything above 0% thats what causes stuttering, had same problem, called my ISP, they fixed it and stuttering is gone
wut
Old Post

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