I got his laptop from canada computer for a cheap price with i7 4gb ram and video card. The laptop constantly crashing since the first day i buy it. There must be something wrong for the hardware part cause the crash and the blue screen of death. There was 2 reviews about it on amazone but i thought they were special cases but they are certainly not.
Emailed ASUS this morning after almost 3 months of purchase. They better get this fix for free :-/... God, i hate living without computer =_=.
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Torenhire United States. July 02 2011 23:52. Posts 9434
Sorry about your laptop. I have an ASUS N61JQ and it seems like a pretty quality laptop so far. It has about the same specs as my friend's lenovo except the lenovo has given him infinitely more problems.
On July 03 2011 00:45 stupidhydro wrote: Sorry about your laptop. I have an ASUS N61JQ and it seems like a pretty quality laptop so far. It has about the same specs as my friend's lenovo except the lenovo has given him infinitely more problems.
Nice, me too! Though I have been getting BSODs somewhat infrequently that I haven't bothered to track down... I hope it's just a driver issue >_<.
IamaGrapeMan Canada. July 03 2011 03:34. Posts 131
As others have said, instructing people not to buy a product that plenty of people already own (and have absolutely no problem with) probably won't accomplish much, since the problem is with your individual product, not the line itself.
Torenhire United States. July 03 2011 07:28. Posts 9434
I have the same model laptop, and so does one of my friends. Both of us have issues with the graphics card, including blue screens and freezes. When I spoke to my friend about it, he said that it was a defect in the nVidia chip used in this laptop.
I sometimes have good runs where nothing bad happens for a while, then days when I freeze multiple times. I think this is at least partially due to the high temperature that this laptop maintains. I would aim to at least get the graphics chip replaced while you are still under warranty, but I wouldn't expect the new unit to perform any better. At least it would be newer and thus last a little longer before it completely fails.
I have also talked to Asus about this and their response was basically reformat/restore to OEM settings, then send it in to the repair center if that doesn't work. So they don't have any specific solution to this, but they are willing to replace the part.