| Heraklitus United States. March 29 2012 12:25. Posts 553 | Profile # |
I ordered the mousemat on March 8th. I received an initial email when I placed the order, but have heard nothing since. I never got a shipping notification. I tried putting my order number into the store to track it, but it said there was no such order. I tried my email address, and it said the same thing. :-(
Any help? My order ID is E3P9EB0S.
Edit: I just double-checked my paypal account; you guys definitely got payment on March 8.Last edit: 2012-03-30 03:31:54 |
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| turnip United States. March 30 2012 02:16. Posts 168 | Profile # |
I've already posted in this thread and e-mailed the store, but I am going to reiterate because I haven't got a response and I'm starting to regret trying to support TL with a store purchase and by wanting to wear TL shirt.
Order ID: W7YT4NHB
Simply a $30 order for a TL jersey placed on FEBRUARY 17th. I haven't had a shipping confirmation or an answer to my queries to store@teamliquid.net or through this thread, but I do have confirmation that my payment went through. I don't really care whether you guys sold out of jerseys and didn't have anything to send or whether my order just fell through the cracks. I just want to know whether I'm getting what I ordered soon or whether I can get a refund.
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| Heraklitus United States. March 30 2012 09:05. Posts 553 | Profile # |
On March 29 2012 12:25 OldManZerg wrote:
I ordered the mousemat on March 8th. I received an initial email when I placed the order, but have heard nothing since. I never got a shipping notification. I tried putting my order number into the store to track it, but it said there was no such order. I tried my email address, and it said the same thing. :-(
Any help? My order ID is E3P9EB0S.
Edit: I just double-checked my paypal account; you guys definitely got payment on March 8.
Anyone? I sent an email to store@teamliquid.net, and also submitted an inquiry via the "Contact Us" form on the website here, and haven't heard anything. It sounds like at least one other person here isn't hearing anything from you guys either, so it's making me nervous. You guys have my money, I have no product, and no one is responding to recent inquiries about missing orders. If you guys are looking into it, that's cool, just say "we're looking into it and chill the fuck out." :-) |
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| Bibbit Canada. March 30 2012 13:30. Posts 4509 | Profile Blog # |
On March 30 2012 09:05 OldManZerg wrote:
Show nested quote +On March 29 2012 12:25 OldManZerg wrote:
I ordered the mousemat on March 8th. I received an initial email when I placed the order, but have heard nothing since. I never got a shipping notification. I tried putting my order number into the store to track it, but it said there was no such order. I tried my email address, and it said the same thing. :-(
Any help? My order ID is E3P9EB0S.
Edit: I just double-checked my paypal account; you guys definitely got payment on March 8.
Anyone? I sent an email to store@teamliquid.net, and also submitted an inquiry via the "Contact Us" form on the website here, and haven't heard anything. It sounds like at least one other person here isn't hearing anything from you guys either, so it's making me nervous. You guys have my money, I have no product, and no one is responding to recent inquiries about missing orders. If you guys are looking into it, that's cool, just say "we're looking into it and chill the fuck out." :-)
I don't speak for TL at all but the "chill the fuck out" seems about right. As far as I can tell its just Disciple handling stuff in this thread and you waited less than 24 hours between posts in here. He's only one man !
I'd trust that superDisciple will look into it as soon as he gets a chance. ^^ |
| | See my profile for things I've written. Samsung's Shine has developed a sick new tactic called "Pick a building you don't want the other guy to have, right click it with everything you own, then run away" |
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 disciple Administrator March 30 2012 23:21. | Profile Blog # |
| Im sorry guys, some personal matters got in the way this week and I wasnt able to handle stuff. I will get on a pc tomorrow and do whatever I can to help you. Im really sorry once again. |
| | When you play the game of drones you win or you die. |
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| UmbraaeternuS Chile. March 30 2012 23:28. Posts 441 | Profile Blog # |
Hey disciple.
I've placed 4 orders on March 8th and 9th. Still haven't got a confirmation email or delivery email for any of the purchases.
Order codes are
NN8940NP
NX5RP9KS
9V3893IA
R7RQ376S
Any way to know if my products were delivered? I'd really like to know so I don't go annoying the PO officer, since I live in Chile and products tend to take 3-4 weeks to arrive and the PO officer doesn't seem amused by my frequent visits; he seems to think I'm trolling him, but I'm just a nerd who wants his TL goodies 
TY in advance, man.Last edit: 2012-03-30 23:29:59 |
| | therealwinters - Skype / @Umbraaeternu5 - Twitter // SC2 Smurf: Pink Spider (say hi if we bump in ladder :3) |
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| Heraklitus United States. March 31 2012 01:10. Posts 553 | Profile # |
On March 30 2012 23:21 disciple wrote:
Im sorry guys, some personal matters got in the way this week and I wasnt able to handle stuff. I will get on a pc tomorrow and do whatever I can to help you. Im really sorry once again.
No worries, thanks! |
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| Bibbit Canada. March 31 2012 03:45. Posts 4509 | Profile Blog # |
On March 30 2012 23:21 disciple wrote:
Im sorry guys, some personal matters got in the way this week and I wasnt able to handle stuff. I will get on a pc tomorrow and do whatever I can to help you. Im really sorry once again.
Knew it ! pewpewpew |
| | See my profile for things I've written. Samsung's Shine has developed a sick new tactic called "Pick a building you don't want the other guy to have, right click it with everything you own, then run away" |
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| disciple Administrator April 01 2012 01:42. | Profile Blog # |
On March 30 2012 23:28 UmbraaeternuS wrote:Hey disciple. I've placed 4 orders on March 8th and 9th. Still haven't got a confirmation email or delivery email for any of the purchases. Order codes are NN8940NP NX5RP9KS 9V3893IA R7RQ376S Any way to know if my products were delivered? I'd really like to know so I don't go annoying the PO officer, since I live in Chile and products tend to take 3-4 weeks to arrive and the PO officer doesn't seem amused by my frequent visits; he seems to think I'm trolling him, but I'm just a nerd who wants his TL goodies TY in advance, man.
oh gosh.... your orders were held by paypal this entire time, paypal hold multiple orders by the same account in order to prevent duplicated charges and mistakes by the customers. I just approved all orders and they will be shipped out by our distributor asap. god, Im really sorry for this massive delay...tt... I posted a list of all multiple orders made from the same accounts but I guess you missed it  |
| | When you play the game of drones you win or you die. |
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| UmbraaeternuS Chile. April 01 2012 02:18. Posts 441 | Profile Blog # |
On April 01 2012 01:42 disciple wrote:
Show nested quote +On March 30 2012 23:28 UmbraaeternuS wrote:Hey disciple. I've placed 4 orders on March 8th and 9th. Still haven't got a confirmation email or delivery email for any of the purchases. Order codes are NN8940NP NX5RP9KS 9V3893IA R7RQ376S Any way to know if my products were delivered? I'd really like to know so I don't go annoying the PO officer, since I live in Chile and products tend to take 3-4 weeks to arrive and the PO officer doesn't seem amused by my frequent visits; he seems to think I'm trolling him, but I'm just a nerd who wants his TL goodies TY in advance, man.
oh gosh.... your orders were held by paypal this entire time, paypal hold multiple orders by the same account in order to prevent duplicated charges and mistakes by the customers. I just approved all orders and they will be shipped out by our distributor asap. god, Im really sorry for this massive delay...tt... I posted a list of all multiple orders made from the same accounts but I guess you missed it
TY for the swift reply.
No worries man, I guess I missed the post. I will be eagerly waiting for my stuff  |
| | therealwinters - Skype / @Umbraaeternu5 - Twitter // SC2 Smurf: Pink Spider (say hi if we bump in ladder :3) |
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| disciple Administrator April 01 2012 02:49. | Profile Blog # |
On March 30 2012 02:16 turnip wrote:
I've already posted in this thread and e-mailed the store, but I am going to reiterate because I haven't got a response and I'm starting to regret trying to support TL with a store purchase and by wanting to wear TL shirt.
Order ID: W7YT4NHB
Simply a $30 order for a TL jersey placed on FEBRUARY 17th. I haven't had a shipping confirmation or an answer to my queries to store@teamliquid.net or through this thread, but I do have confirmation that my payment went through. I don't really care whether you guys sold out of jerseys and didn't have anything to send or whether my order just fell through the cracks. I just want to know whether I'm getting what I ordered soon or whether I can get a refund.
Your payment was rejected by Paypal and therefore your order was canceled. We never got money from you. |
| | When you play the game of drones you win or you die. |
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| disciple Administrator April 01 2012 03:52. | Profile Blog # |
On March 29 2012 12:25 OldManZerg wrote:
I ordered the mousemat on March 8th. I received an initial email when I placed the order, but have heard nothing since. I never got a shipping notification. I tried putting my order number into the store to track it, but it said there was no such order. I tried my email address, and it said the same thing. :-(
Any help? My order ID is E3P9EB0S.
Edit: I just double-checked my paypal account; you guys definitely got payment on March 8.
Hello,
I just sent you a PM. |
| | When you play the game of drones you win or you die. |
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| turnip United States. April 01 2012 08:45. Posts 168 | Profile # |
Thanks, disciple. The payment showed up on my bank statement, but if you guys never got a payment then I guess it's time to grab the pitchfork and talk to PayPal :D
EDIT: Yeah, they just didn't credit me the price back. They've resolved the issue already, though :>Last edit: 2012-04-01 13:27:03 |
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| seph` Austria. April 02 2012 06:53. Posts 303 | Profile Blog # |
hey guys,
i ordered a mousepad on march 13th and did not get any confirmation email or other information of my order/payment being received yet.
could you guys please check if everything is going right ?
my order ID is: OKBABI8F
thanks!Last edit: 2012-04-02 06:53:50 |
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| Heraklitus United States. April 02 2012 23:15. Posts 553 | Profile # |
On April 01 2012 03:52 disciple wrote:
Show nested quote +On March 29 2012 12:25 OldManZerg wrote:
I ordered the mousemat on March 8th. I received an initial email when I placed the order, but have heard nothing since. I never got a shipping notification. I tried putting my order number into the store to track it, but it said there was no such order. I tried my email address, and it said the same thing. :-(
Any help? My order ID is E3P9EB0S.
Edit: I just double-checked my paypal account; you guys definitely got payment on March 8.
Hello, I just sent you a PM.
Check your PM as well--I think there still might be a problem. Thanks! |
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| disciple Administrator April 03 2012 03:11. | Profile Blog # |
On April 02 2012 06:53 seph` wrote:
hey guys,
i ordered a mousepad on march 13th and did not get any confirmation email or other information of my order/payment being received yet.
could you guys please check if everything is going right ?
my order ID is: OKBABI8F
thanks!
Hello,
did you make another order by any chance ? Paypal held it as a 'multiple order by the same account', we do that in order to prevent duplicated charges and mistakes. I approved the order now and our distributor will ship the mousemat out asap. Im really sorry for the delay tt! |
| | When you play the game of drones you win or you die. |
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| seph` Austria. April 03 2012 19:17. Posts 303 | Profile Blog # |
On April 03 2012 03:11 disciple wrote:
Hello,
did you make another order by any chance ? Paypal held it as a 'multiple order by the same account', we do that in order to prevent duplicated charges and mistakes. I approved the order now and our distributor will ship the mousemat out asap. Im really sorry for the delay tt!
yes, indeed i did!
i ordered another one for my friend, because he doesn't have a paypal-account.
could you please approve that order too ?
the second order id would be: QIANF1J0
thanks Last edit: 2012-04-03 19:17:49 |
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| PassiveAce United States. April 05 2012 02:23. Posts 4342 | Profile Blog # |
| Hello, I just wanted to say that I desperately want you guys to take my money in exchange for some TL Key Caps. Please have some more printed up because some of us missed our chance ! Thank you for all the cool new swag, my new mousemat is beautiful Last edit: 2012-04-05 02:24:06 |
| | "I'm gonna wring your pants" || Official FireboltGamer (1 of around 9) |
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| bRoKeNLaW United States. April 05 2012 02:49. Posts 33 | Profile # |
| I wanted to know when will the TL mousemats be available again for purchase...I tried twice to purchase one and everytime I get to it, it always seems as though I'm too late |
| | "If you're not attacking, you're probably dying" |
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| Danzeru United Kingdom. April 06 2012 23:13. Posts 1 | Profile # |
Hi,
Quick question: when will the store be restocked with jerseys?
Cheers. |
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