| Nders Canada. February 14 2012 12:16. Posts 17 | Profile # |
hello everyone,
i looked on google and of course on other thread in this forum, i haven found anything similar to my problem so i decided to post and ask for help.
Last june i bought this razer blackwidow, i never had any kind of problem with it, but today when i started my computer, the keyboard was dead. I have windows 7 (with all proper updates), and iam really wondering why it doesnt work.
here is what i did :
- i unplug and plugged the keyboard in other usb slot, nothing happened, sometime there is the usb sound thing, sometime nothing happen. All the usb slot perfectly work with any other device.
- i uninstall the driver and reinstall it, nothing good from this either.
- i tried to update the firmware, as some ppl suggested that on google, but i cant start the setup because the computer dont detect the keyboard at all.
- if i open then profile manager software for the keyboard, it can open but then it auto shutdown because computer cant detect keyboard.
- lights on keyboard arent on either.
- i rebooted many times.
- finally i havent installed nothing at all to could have change any configuration about anything, last night i was playing kingdom of amalur reckoning, all was perfect and tonight not a single button work on the keyboard.
So anyone has any idea what i can do to fix this? or the keyboard is simply death? If it is dead, anyone has some experience with returning device to razer? i know alot of company are hardass when it come to return.
thx for any input
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| amd098 Korea (North). February 14 2012 12:30. Posts 1189 | Profile Blog # |
| try plugging it into another pc and we'll know if its your pc or the keyboard |
| | North Korea is best Korea! |
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| imapotato New Zealand. February 14 2012 12:35. Posts 32 | Profile # |
| Well I guess you could try it with another computer BUT to me it sounds like the keyboard is pretty much screwed (unless you have some serious soldering skills and dont mind ruining any warranty though)... Did you buy the Blackwidow directly from Razer? If not it may be easier to try and get a replacement through the store you bought it from. Aslong as you havent been to rough/spilled anything on it getting a replacement should be easy enough especially since it's been less then a year since you have bought it. Last edit: 2012-02-14 12:35:45 |
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| Nders Canada. February 14 2012 12:36. Posts 17 | Profile # |
sadly this is the only "test" that i cant do, i do not have a second computer at home, eventually i could do this in the next days, but i was hoping someone could come up with an easy fix, this really piss me off, you spend good money on quality product and they shit in your hands.
edit : i bought it directly from razer.Last edit: 2012-02-14 12:38:03 |
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| Boblhead United States. February 14 2012 12:38. Posts 2556 | Profile # |
On February 14 2012 12:36 Nders wrote:
you spend good money on quality product and they shit in your hands
Razer BW's are known for this kind of thing throughout their whole product line of mechanical keyboards. You should of done more research into mechanical keyboards before buying one of theseLast edit: 2012-02-14 12:38:49 |
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| Stress United States. February 14 2012 12:39. Posts 652 | Profile # |
On February 14 2012 12:36 Nders wrote:
this really piss me off, you spend good money on quality product and they shit in your hands
If you want a quality product, don't buy Razer. They are very hit or miss. The only way to know for sure if your keyboard is dead or not is to try it in another computer. Or you could just try to get a replacement from the store you bought it from or Razer themselves, assuming you are still under warranty.
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| | "Touch my gosu hands." - Tastosis | | fOrGG // MC // Ret |
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| imapotato New Zealand. February 14 2012 12:42. Posts 32 | Profile # |
| Well Razer does have a few quality control issues...... Since the keyboard lights aren't lighting up it makes me think that there is a broken connection somewhere as it means the keyboard isn't receiving any power. This is something you cant really fix easily. The other thing is if you do convince Razer to replace it could still take weeks before you actually receive a new Blackwidow |
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| Hinata May 05 2012 05:54. Posts 1 | Profile # | |
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| treeco72 United States. May 05 2012 10:41. Posts 41 | Profile # |
| This happened to me a month ago, I tried everything, but eventually i just sent it back to razer (8 months after i bought) and within 4 days i had a new one |
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| andrea20 Canada. May 05 2012 13:23. Posts 441 | Profile # |
This is why you never update firmware on any device unless you absolutely need to. My Blackwidow is working great, so I guess I'm one of the lucky ones.
Actually, what DOES the updated firmware do? I'd only try it if it increased the Blackwidow's 2KRO to something higher.
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| sc2tycho United States. May 19 2012 02:28. Posts 1 | Profile # |
| I was having the same issues, but I just now found a very easy fix. I don't know if it's temporary/permanent, but my Blackwidow is working perfectly now. All I did was open task manager, scrolled down to razerhid.exe in processes, and ended the process. Keyboard instantly gets recognized, light turns on, etc. I'll post back here if it turns out to be a band-aid fix. |
| | Must...expand....everywhere... |
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| Skitz Australia. June 25 2012 06:23. Posts 49 | Profile # |
On May 05 2012 05:54 Hinata wrote:SOLVED !Hi guys ! Same thing happened to me yesterday with my Razer Blackwidow. It just stopped working in Windows 7. I finally managed to fix it this evening based on ideas from this web site: http://gevil.wordpress.com/2011/05/28/razer-black-widow-ultimate-firmware-update-failure-and-how-to-solve-it/I had tried the latests firmware update (Razer_BlackWidow_FirmwareUpdater_v1.08) but it could not detect the keyboard but the following procedure worked : 1. I uninstalled everything (BlackWidow software and firmware update) 2. download an old firmware version and installed it (v1.05 from http://www.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=531)3. at that moment your keyboard should be detected in the Windows device manager as a Razer Bootloader 4. launch the firmware update program... it detects the keyboard, flash and reset it. 5. YES !! blue leds are back... keyboard is working !!! Gratz .. you got your keyboard back  Hopes that helps !
Holy crap! Can't thank you enough, seriously, my first born child is yours. <3 |
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| bradeee Australia. July 13 2012 17:38. Posts 6 | Profile # |
I had an issue like this in the past with my Blackwidow (the standard one, but it may work). Try holding down the Fn key as you plug the keyboard in, then I you should be able to run firmware stuff (assuming its the same problem I had).
THIS HELPS TRY IT!! |
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| Kaeljin Mexico. July 25 2012 08:57. Posts 10 | Profile # |
On May 05 2012 05:54 Hinata wrote:SOLVED !Hi guys ! Same thing happened to me yesterday with my Razer Blackwidow. It just stopped working in Windows 7. I finally managed to fix it this evening based on ideas from this web site: http://gevil.wordpress.com/2011/05/28/razer-black-widow-ultimate-firmware-update-failure-and-how-to-solve-it/I had tried the latests firmware update (Razer_BlackWidow_FirmwareUpdater_v1.08) but it could not detect the keyboard but the following procedure worked : 1. I uninstalled everything (BlackWidow software and firmware update) 2. download an old firmware version and installed it (v1.05 from http://www.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=531)3. at that moment your keyboard should be detected in the Windows device manager as a Razer Bootloader 4. launch the firmware update program... it detects the keyboard, flash and reset it. 5. YES !! blue leds are back... keyboard is working !!! Gratz .. you got your keyboard back Hopes that helps !
Genius!! |
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| fraser852 Hong Kong. March 25 2013 17:58. Posts 2 | Profile # |
Hi,
I would just like to add this fix works for most Razer product that experiences this issue:
--> Input device appears "dead" when plugged into a USB.
--> However computer still recognizes device as "Razer Bootloader."
I had the same issue with my Razer Nostromo and Lycosa, this fix worked perfectly for both. |
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