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| magnaflow Canada. May 05 2012 09:52. Posts 1398 | Profile # |
I tried to play D3 over the beta weekend and I kept getting an error message about my video card not being supported. I don't really have the extra cash lying around to purchase a new card and was hoping that because the beta was kind of glitchy that maybe something was just not going right. I only tried to log on a few times and decided to give up.
So, I would appreciate if anyone could tell me if I would be able to play after purchasing the retail version if the game. Here are my specs:
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System Information
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Time of this report: 5/4/2012, 19:50:04
Machine name: SCOTT-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire M3300
BIOS: Default System BIOS
Processor: AMD Athlon(tm) II X4 620 Processor (4 CPUs), ~2.6GHz
Memory: 8192MB RAM
Available OS Memory: 7934MB RAM
Page File: 2917MB used, 12948MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: ATI Radeon HD 5670
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x68D8)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68D8&SUBSYS_1520174B&REV_00
Display Memory: 114 MB
Dedicated Memory: 499 MB
Shared Memory: 3711 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: Philips 105S (105S2)
Monitor Model: Philips
Monitor Id: PHL0001
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1107 (English)
Driver Version: 8.920.0.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/9/2011 22:15:20, 927232 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B98-11CF-A870-2A35BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68D8
SubSys ID: 0x1520174B
Revision ID: 0x0000
Driver Strong Name: oem32.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8.920.0.0 ci\ven_1002&dev_68d8
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Card name: ATI Radeon HD 5670
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x68D8)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68D8&SUBSYS_1520174B&REV_00
Display Memory: 114 MB
Dedicated Memory: 499 MB
Shared Memory: 3711 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor Name: SyncMaster 2233BW/2233GW,SyncMaster Magic CX2233BW/CX2233GW(Analog)
Monitor Model: SyncMaster
Monitor Id: SAM044B
Native Mode: 1680 x 1050(p) (59.883Hz)
Output Type: HD15
Driver Name: |
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| m00nchile Slovenia. May 05 2012 10:04. Posts 234 | Profile # |
| IIRC there will be a starter edition, kinda like a demo, that you can try for free and see for yourself. |
| | The above post was made by a noob. Take it as such. |
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| skyR Canada. May 05 2012 10:06. Posts 11358 | Profile # |
| 5670 is fine for D3, obviously it's not going to run on ultra but it'll be pretty smooth on medium or high since you're only using 1680x1050. Last edit: 2012-05-05 10:07:04 |
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| Caphe Vietnam. May 05 2012 10:09. Posts 7734 | Profile Blog # |
| You should put this type of thread in the technical support forum. But anyway, Radeon HD5670 is quite a weak and old card. Even if you are able to run the game, you wouldn't enjoy it. I suggest you upgrade your Graphic card, its quite cheap nowadays, with around $100 you will get a decent card that will last for sometime. |
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| skyR Canada. May 05 2012 10:18. Posts 11358 | Profile # |
| Contrary to what Caphe said, 5670 isn't that weak or old. Of course it's not a gaming card meant to play every game at near max settings at 1080p but it will have no problem running the majority of games on low to medium at 1680x1050. Upgrading from a 5670 to 5770 or 7750 (which are both $100 cards) is also a stupid waste of money. |
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| whoso Germany. May 05 2012 10:51. Posts 363 | Profile # |
| catalyst 12.4 is not supported by diablo 3, though i dont see where in your informations posted its shown what version you use. maybe thats the problem...the card itself should certainly be sufficent to play the game at the very least. |
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| magnaflow Canada. May 05 2012 10:52. Posts 1398 | Profile # |
On May 05 2012 10:51 whoso wrote:
catalyst 12.4 is not supported by diablo 3, though i dont see where in your informations posted its shown what version you use. maybe thats the problem...the card itself should certainly be sufficent to play the game at the very least.
Hmm maybe I should update? It has been asking me |
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| NotSorry United States. May 05 2012 11:17. Posts 5370 | Profile Blog # |
| That's very close to my wife's computer set up but she has a Radeon 4850 HD and she ran the beta at 1920x1200 near max settings just fine, one of the perks of d3 using 2004graphics you don't have to buy a new comp to play it. |
| | We have now sunk to a depth at which restatement of the obvious is the first duty of intelligent men. - Orwell |
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| junghansmega United Kingdom. May 05 2012 22:38. Posts 31 | Profile # |
How about my rig:
CPU: Intel Core Duo 2.8 Ghz (E8300)
Ram: 3 GB (actually 4, but WinXP 32bit only seems capabale of adressing 3)
Graphics Card: Radeon HD 4850, 1GB DDR3 (This one).
OS: Windows XP, 32bit (yes I'm still on XP =)
Just to give you a rough Idea:
I can run Starcraft 2 just fine in single player in 1000x1024 - However, 400 supply battles only run smooth in 1024 x 768.
I also ran Deus Ex 3 in 1000x1024 without any problems.
I was about to start a similar thread, but I suppose I can just as well hijack this one after the OP's question has been answered. I preordered D3, so Once it arrives I wanna be able to run it. I wasn't able to play any of the beta so I'm kind'a worried it may not run on my rig after all.
Any input = greatly appreciated.
Thy in advance!
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| dD3s Germany. May 05 2012 22:47. Posts 124 | Profile # |
On May 05 2012 22:38 junghansmega wrote:How about my rig: + Show Spoiler +CPU: Intel Core Duo 2.8 Ghz (E8300) Ram: 3 GB (actually 4, but WinXP 32bit only seems capabale of adressing 3) Graphics Card: Radeon HD 4850, 1GB DDR3 ( This one). OS: Windows XP, 32bit (yes I'm still on XP =) Just to give you a rough Idea: I can run Starcraft 2 just fine in single player in 1000x1024 - However, 400 supply battles only run smooth in 1024 x 768. I also ran Deus Ex 3 in 1000x1024 without any problems. I was about to start a similar thread, but I suppose I can just as well hijack this one after the OP's question has been answered. I preordered D3, so Once it arrives I wanna be able to run it. I wasn't able to play any of the beta so I'm kind'a worried it may not run on my rig after all. Any input = greatly appreciated. Thy in advance!
http://www.geforce.com/games-applications/pc-games/diablo-3/system-requirements
Should be no problem. Your gear even qualifies for "Recommended System Requirements"(A bit lack on graph card).
Comparison of your card vs recommended one: http://www.techspot.com/review/109-geforce-gtx-260-280-versus-radeon-4850-4870/page11.html
Last edit: 2012-05-05 22:50:51 |
| | Jesus was raptor _||_ "So here is an idea, this map is stupid as fuck(...)" - Destiny |
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| imPermanenCe Netherlands. May 05 2012 23:10. Posts 572 | Profile # |
@OP you mustn't get the latest Catalyst control center (12.4). It isn't supported by D3 (yet).
Your pc is good enough lol.
http://us.battle.net/d3/en/forum/topic/4835923564#2
edit: and why don't people just read the system specifications O_o you'll see immediately, most of the people are above them.
(I'm too lazy to link them myself, but they're already made official.)
On May 05 2012 10:09 Caphe wrote:
You should put this type of thread in the technical support forum. But anyway, Radeon HD5670 is quite a weak and old card. Even if you are able to run the game, you wouldn't enjoy it. I suggest you upgrade your Graphic card, its quite cheap nowadays, with around $100 you will get a decent card that will last for sometime.
Bullshit? I can play D3 beta at highest graphics and I have a HD 4780Last edit: 2012-05-05 23:12:52 |
| | Micro at its best is like an elegant dance between two people trying to achieve a similar end. |
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| Maitolasi Finland. May 05 2012 23:12. Posts 440 | Profile # |
On May 05 2012 22:38 junghansmega wrote:How about my rig: CPU: Intel Core Duo 2.8 Ghz (E8300) Ram: 3 GB (actually 4, but WinXP 32bit only seems capabale of adressing 3) Graphics Card: Radeon HD 4850, 1GB DDR3 ( This one). OS: Windows XP, 32bit (yes I'm still on XP =) Just to give you a rough Idea: I can run Starcraft 2 just fine in single player in 1000x1024 - However, 400 supply battles only run smooth in 1024 x 768. I also ran Deus Ex 3 in 1000x1024 without any problems. I was about to start a similar thread, but I suppose I can just as well hijack this one after the OP's question has been answered. I preordered D3, so Once it arrives I wanna be able to run it. I wasn't able to play any of the beta so I'm kind'a worried it may not run on my rig after all. Any input = greatly appreciated. Thy in advance!
My rig is
E8400 3.0GHz
4GB DDR2
Radeon HD 4850 512MB
And the open beta ran at ~38fps on High settings 1080p. So I would imagine yours would do pretty well too. |
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| kvmetternich Italy. May 05 2012 23:27. Posts 35 | Profile # |
Driver Version: 8.920.0.0
Update your drivers to 12.3 (12.4 are not supported), Driver version of this one : 8.951
hope this works  |
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 Kaesebrot Germany. May 05 2012 23:38. Posts 128 | Profile # |
Notebooks are not made for gaming, but Diablo 3 looks really ugly and you can play it without problem. Maybe not with 16x CSAA and 32x AF on Ultra, but on Medium/High at least.
My rig is
E8400 3.0GHz
4GB DDR2
Radeon HD 4850 512MB
You can overclock your E8400 to 3.6GHz without any problems if you got a "Revision: E0" Version. Got the same CPU and it runs on 3.6GHz for ~2 years without a problem. ♥E8400 E0 ;D |
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| ragingfungus United States. May 06 2012 00:06. Posts 263 | Profile # |
The same error message came up with my old pc on my 9800 card and I knew this card should have been able to run the game on at least low. I ended up checking around the beta forums and found out it was a bug in the beta and I just had to hit escape to get past that error and the game would launch. If I were to venture a guess I would say your card had the same issues seeing as a 5670 should be able to run D3 fine as long as your processor doesn't blow balls.
Also make sure your drivers are always updated. |
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| CROrens Croatia. May 06 2012 00:07. Posts 684 | Profile # |
| Dont listen to the people saying you got a crappy card. IT WILL run the game just fine, you probably get lags now cuz of poor optimization in the beta. Dont worry Last edit: 2012-05-06 00:07:17 |
| | There is no problem that cannot be solved by the use of high explosives. - Anonymous ...............................Hyuk fan! \o/ |
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| NotSorry United States. May 06 2012 01:02. Posts 5370 | Profile Blog # |
| Sc2 requirements are much higher than D3, so if your comp can handle a 200vs200 supply sc2 battle it can handle anything D3 will throw at you. |
| | We have now sunk to a depth at which restatement of the obvious is the first duty of intelligent men. - Orwell |
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| freetgy May 06 2012 01:06. Posts 1632 | Profile # | |
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| dmfg United Kingdom. May 06 2012 01:12. Posts 566 | Profile # |
On May 06 2012 01:02 NotSorry wrote:
Sc2 requirements are much higher than D3, so if your comp can handle a 200vs200 supply sc2 battle it can handle anything D3 will throw at you.
The main difference is that SC2 is much more punishing on the CPU compared to graphics card, whereas D3 is much heavier on graphics than CPU. Given that 95% of computers will bottleneck on graphics before GPU, they will likely have more trouble with D3 than SC2.
That said, even a mobile 5670 should be fine if you don't mind turning down some settings. I'm on a 6630M which I think is the same actual chip (or very similar) and I can play with no issues at low, 1600x900 (or with framerate drops at 1920x1200). |
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| rezoacken Canada. May 06 2012 05:59. Posts 1538 | Profile # |
On May 05 2012 10:52 magnaflow wrote:
Show nested quote +On May 05 2012 10:51 whoso wrote:
catalyst 12.4 is not supported by diablo 3, though i dont see where in your informations posted its shown what version you use. maybe thats the problem...the card itself should certainly be sufficent to play the game at the very least.
Hmm maybe I should update? It has been asking me
Dont worry, its a known issue for ATI cards (which you have), which I had too. The latest drivers, 12.4 are not supported for now. Your computer is more than enough. You must uninstall your drivers and install the 12.3 drivers. WARNING: IN CASE YOU ARE NOT IN 12.4 AND JUST USE A VERY OLD DRIVER JUST INSTALL 12.3, IN THAT CASE JUST DO STEPS 0, 3, 4 (skip the uninstallation).
Do the following in preparation for the 15th:
Step 0:
Since you have windows 7 64bit go to:
http://support.amd.com/us/gpudownload/windows/previous/12/Pages/radeon.aspx?os=Windows%20Vista%20-%2064-Bit%20Edition&rev=12.3
And download the catalyst 12.3 suite. Wait for step 3.
Step 1 (only if you have installed 12.4 (latest version)):
Uninstall your graphic drivers: Control Panel > System and security > Device Manager > Display Adapters (right click and select uninstall)
Step 2 (only if you have installed 12.4 (latest version)):
Reboot your computer
Step 3:
Use what you downloaded, follow instructions.
Step 4:
It may asks you to reboot or a reboot may be required to make it work
Done. Launch beta,see if you still get the error.Last edit: 2012-05-06 06:06:07 |
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