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[H] Internet download speed very slow

Forum Index > Tech Support
 
 Strafe578   Canada. May 31 2012 05:16. Posts 66
Profile # 
Hey, I recently got a new laptop (MSI GE60) and the internet connection is very slow compared to my desktop internet connection using the same cable.
On the desktop I get 10ping, 20-30mbits down, and .5 mbits up but on the laptop, the download speed is 1bit down always while everything else is the same.

Can someone please help me with this problem. Thank you in advance.

EDIT: I just played BF:BC2 multiplayer online and I experienced no lag or latency
Last edit: 2012-05-31 08:12:16
Old Post

 
 Leetley   Finland. May 31 2012 05:19. Posts 1784
Profile # 
Have you checked that you have the newest drivers and all the proper networking settings.
Old Post

 
 Strafe578   Canada. May 31 2012 05:21. Posts 66
Profile # 
I installed the drivers but how do i check the proper network settings?
Old Post

 
 Strafe578   Canada. May 31 2012 05:28. Posts 66
Profile # 
Can there be something wrong with the port? =/
Old Post

 
 Strafe578   Canada. May 31 2012 07:56. Posts 66
Profile # 
Anyone? ]=
Old Post

 
 scudst0rm   Canada. May 31 2012 08:04. Posts 867
Profile # 
Both PC and laptop are connected via ethernet?
What ping do you get if you ping the router?
Have your tried different ports on the router?
Have you tried resetting the router to factory default?
You're like a one ranger army comin' at me...
Old Post

 
 Grobyc   Canada. May 31 2012 08:09. Posts 16979
Profile Blog # 
Try transferring a file from your laptop to your PC to see if you get proper LAN speeds. If you don't get more than 1-2 Mb/s then you know the problem lies within your laptop.
Surprise, motherfucker!
Old Post

 
 Strafe578   Canada. May 31 2012 08:09. Posts 66
Profile # 
Both the laptop and the computer were using the same ethernet cable and i've upgraded the realtek LAN drivers. The ping is 5ms and the upload is 0.5mbits for both the laptop and the computer which are normal.

But the download speed for the laptop is dramatically slower (1mbits vs the 24mbits of my desktop).

I dont believe this is the router's problem and I recently recieved the laptop from newegg.ca yesterday. ]]]=
Old Post

 
 Strafe578   Canada. May 31 2012 08:10. Posts 66
Profile # 
How do i transfer a file from the laptop to the pc?
Old Post

 
 Grobyc   Canada. May 31 2012 08:22. Posts 16979
Profile Blog # 
Simplest way: Windows file sharing

1. Turn on file and printer sharing in advanced options: Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings
2. Share a file/folder on your desktop of laptop through the folders properties
3. From the other computer, open up a folder (My Computer/documents for example) and type \\<other computers PC name or IP address>
4. You should have access to the shared folder of the other computer, then just copy paste some medium-large size file and check details for transfer rates.

edit: pictures and details, etc - http://www.howtogeek.com/howto/9040/how-to-share-files-and-printers-between-windows-7-and-vista/
Last edit: 2012-05-31 08:25:12
Surprise, motherfucker!
Old Post

 
 Strafe578   Canada. May 31 2012 08:45. Posts 66
Profile # 
I transfered 56mb of files onto my desktop though the sharing thing and the speed was max 200kb/s and drops to 50kb/s. =/
Is there something wrong with the ethernet port? Are there any ways to fix it cheaply or by myself?

Edit: I can play games like BF:BC2 with no latency lag or anything. My Local area connection status says: It sent 45,000,000 bytes and recieved 132,000,000 bytes for a duration of 1hr
http://www.speedtest.net/result/1980899235.png
Last edit: 2012-05-31 08:49:39
Old Post

 
 Grobyc   Canada. May 31 2012 11:52. Posts 16979
Profile Blog # 
You're not going to have lag issues from gaming, your bandwidth is shit, your latency is still fine, which is all that really matters nowadays. .86Mb is enough bandwidth for gaming; gaming typically doesn't use crap for bandwidth.

So there may be something wrong with your ethernet port. I don't really know what else you can try other than updating drivers (as you've done) though. It's not like you can replace the NIC. Try the wired connection at a friend's place and make sure the speeds are still crap. Might be worth returning it and getting a replacement if so.
Surprise, motherfucker!
Old Post

 
 EdenPLusDucky   Singapore. May 31 2012 18:45. Posts 566
Profile Blog # 
Configure your network card in device manager, go to the advanced tab and set the speed and duplex to the highest setting
Did the gas knock everyone out? Nope, just Jensen.
Old Post

 
 Strafe578   Canada. June 01 2012 05:16. Posts 66
Profile # 
Thank you all for the help (expecially Grobyc =p) I contacted newegg and MSI and i am getting it returned and replaced.
Old Post

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