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D3 is dropping my connection

Forum Index > Tech Support
 
 noD   June 01 2012 06:47. Posts 2120
Profile Blog # 
I know it may sound absurd but when I play public games or with more than 1 person my connection will drop after a few minutes and keep dc'in if i use skype while playing it gets worse. It never happened before (tho I changed my pc to play it ), but it also doesnt occur on other online games, I dont receive a no internet signal, instead my internet stays on hold and get back after 30 or so seconds (time enough for me to get disconnected) all services stop ... The router still see myself as connected :/
Any suggestions ?
I already checked energy setting and tried to turn on and off the router 's dmz (no success)
PS: sorry english isnt my main language
Old Post

 
 FeiLing   Germany. June 01 2012 08:01. Posts 417
Profile # 
What's the router model? I'd try another one if it's somehow possible, as it might be broken or just crap.
Some bad routers behave similar if there are many active connections like with torrents. And check your antivirus program too (or try to play with it disabled (only for testing)).
Old Post

 
 noD   June 01 2012 08:47. Posts 2120
Profile Blog # 

On June 01 2012 08:01 FeiLing wrote:
What's the router model? I'd try another one if it's somehow possible, as it might be broken or just crap.
Some bad routers behave similar if there are many active connections like with torrents. And check your antivirus program too (or try to play with it disabled (only for testing)).


It's a TPLINK 740N, tho I don't belive that is the exact source of problem since I'm used to leech torrents with 9999 connections open and that never happened, also it doesnt happen with other games and I fail to see how d3 netcode would be so heavy ... =(
Old Post

 
 Esoterikk   Canada. June 01 2012 12:45. Posts 332
Profile Blog # 
Join general chat when you join a game, happens to me too unless I join general chat.
Old Post

 
 DreadKnight   United Kingdom. June 01 2012 13:18. Posts 114
Profile # 
My router is the Virgin Media Superhub and I had a similar problem where the downloader & the game (because the game still downloads whilst you're in it) would cause me to drop connection between every 30 seconds and every 5 - 10 minutes.

The solution for me was to turn off uPnP. Whilst it's a different router model it could be a similar problem, not sure...

Hope it helps.

Edit: This is in your actual router, not in the downloader or Diablo 3 settings.
Last edit: 2012-06-01 13:30:56
Old Post

 
 EZjijy   United States. June 01 2012 14:34. Posts 906
Profile Blog # 
Have you port forwarded? I don't know if it actually helps, but Blizzards help page suggests it.
Last edit: 2012-06-01 14:34:26
Old Post

 
 Xrace   United States. June 01 2012 15:03. Posts 43
Profile # 

On June 01 2012 12:45 Esoterikk wrote:
Join general chat when you join a game, happens to me too unless I join general chat.


I do the same thing as well or else I will get disconnected too lol.
Old Post

 
 Gumbotwins   Netherlands. June 01 2012 15:32. Posts 250
Profile # 
I do got exactly the same problem, but only once a few days and keeps disconnecting and indeed 30 secs later com
es back up, when i'm on Skype ill dc there too for a sec.

got a d-link dir 655
And got no understanding at all from routers.

Can someone please help?
Polt, MMA, MVP. Terran triforce!
Old Post

 
 DarKcS   Australia. June 01 2012 17:42. Posts 1181
Profile Blog # 
Turn off QoS in router setings.
Die tomorrow - Live today
Old Post

 
 Capped   Sri Lanka. June 01 2012 19:01. Posts 2304
Profile Blog # 
I had this in the beta, if im correct, your entire internet drops out, not just D3, right?

I searched for hours and tried multiple things (turning off QoS, UPnP, opening ports, reinstalls blah dee blah) and none of it worked.

Some of the fixes worked for others though, in the end i just lent my account to a friend for him to play the beta on, thankfully when D3 was released i no longer had the issue.

Good luck
2K BLOG - http://www.teamliquid.net/blogs/viewblog.php?id=409420
Old Post

 
 noD   June 01 2012 20:24. Posts 2120
Profile Blog # 

On June 01 2012 19:01 Capped wrote:
I had this in the beta, if im correct, your entire internet drops out, not just D3, right?

I searched for hours and tried multiple things (turning off QoS, UPnP, opening ports, reinstalls blah dee blah) and none of it worked.

Some of the fixes worked for others though, in the end i just lent my account to a friend for him to play the beta on, thankfully when D3 was released i no longer had the issue.

Good luck


Yeah it's dropping the whole connection .... :/



On June 01 2012 14:34 EZjijy wrote:
Have you port forwarded? I don't know if it actually helps, but Blizzards help page suggests it.


Yeah I port forwarded and turned dmz on (like blizz's site suggest)



On June 01 2012 12:45 Esoterikk wrote:
Join general chat when you join a game, happens to me too unless I join general chat.


It enters by default still no good :/
Last edit: 2012-06-01 20:27:07
Old Post

 
 DannyJ   United States. June 05 2012 12:08. Posts 3743
Profile # 
I have the same exact problem, and so does a friend. Very very annoying issue...

Is D3 really killing my wireless connection somehow?
Old Post

 
 noD   June 07 2012 05:50. Posts 2120
Profile Blog # 
lol for me it's quite the opposite ...
the game even freeze direct on pc without router but with my sony vaio on wireless it doesnt hang i can play for days if i so wished ...
Old Post

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