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SC2 NOT RESPONDING

Forum Index > Tech Support
 
 Kuv   United Kingdom. June 09 2012 19:59. Posts 41
Profile # 
Ok so what it is when im playing a game custom / ladder / campaign, randomly for no reason at all starcraft 2 will just lock up and bring up no responding sometimes it will come out 1 second before i drop or sometimes i just get dropped from the game, this doesnt happen in any of my other games i play d3 and so on only starcraft 2 ...
ive tried reinstalling sc2 and even windows and i still get the same issue ... i doubt its my computer specs as its pretty high end ... ive updated the GFX drivers too and nothing....
Here is specs tho:

Windows 7 64 bit
6GB ram
AMD Phoenom 965 (x4 3.4ghx)
Nvidea GTX 460 SE

any help would be much appreciated as it is starting to ruin gameplay with how frequent it is becomming, ive lowered gfx settings too and this does nothing ...
#1
Old Post

 
 Kuv   United Kingdom. June 09 2012 20:08. Posts 41
Profile # 
I got an error message.

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: SC2.exe
Application Version: 1.4.3.21029
Application Timestamp: 4f39d7e1
Hang Signature: bce8
Hang Type: 0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Hang Signature 1: bce8d32894e83c5c6dd8ad5d00643b67
Additional Hang Signature 2: a3a2
Additional Hang Signature 3: a3a2e8f246e9827da5d49a18e204773b
Additional Hang Signature 4: bce8
Additional Hang Signature 5: bce8d32894e83c5c6dd8ad5d00643b67
Additional Hang Signature 6: a3a2
Additional Hang Signature 7: a3a2e8f246e9827da5d49a18e204773b

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Does this help anyone?
Old Post

 
 TSM   Great Britain. June 09 2012 20:21. Posts 582
Profile Blog # 
try reinstalling
i would type more but turkısh keyboards are a paın
The person to smile when everything goes wrong has found someone to blame it on - arthur bloch **** tl:dr *user was banned for this post*
Old Post

 
 kiy0   Portugal. June 09 2012 20:51. Posts 529
Profile # 
Caps = serious
Wisemen speak when they have something to say. Others speak when they have to say something.
Old Post

 
 kAelle_sc   June 09 2012 20:54. Posts 282
Profile # 
reinstall sc2? it's faster than repair.exe.

but go to your user folder > documents > StarCraft II and click the shortcuts named with your name.code that links to your Account folder and copy it somewhere if you want to save not-yet-done campaign progress and replays you want to keep.
It's all about the journey, not the outcome.
Old Post

 
 Kuv   United Kingdom. June 09 2012 21:38. Posts 41
Profile # 
Hey guys, already tried to reinstall. Didn't fix anything. Any other suggestions?
Old Post

 
 kAelle_sc   June 09 2012 23:45. Posts 282
Profile # 

On June 09 2012 21:38 Kuv wrote:
Hey guys, already tried to reinstall. Didn't fix anything. Any other suggestions?


Try deleting all of the SC2 and Battle.net content on your hard drive (remove other hard drives that have Battle.net/Blizzard content on them for now):

your SC2 install directory (by default "C:/Program Files/StarCraft II")
"C:/ProgramData/Blizzard"
"C:/ProgramData/Blizzard Entertainment"
"C:/ProgramData/StarCraft II"

also delete "C:/Users/[your username]/Documents/StarCraft II"
but if you have replays or campaign progress you want to save, copy-paste "C:/Users/[your username]/Documents/StarCraft II/Accounts" somewhere else in the hard drive as long as it's not under "C:/Users".

uninstall SC2 as admin.
reboot.
reinstall SC2.
patch SC2 (offline patches for NA, EU, and KR (below 한국어/hangukeo))

hope this helped
It's all about the journey, not the outcome.
Old Post

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