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Did my motherboard die?

Forum Index > Tech Support 1 2 All
 
 1ManArmy   Netherlands. June 10 2012 23:09. Posts 885
Profile # 
Yesterday i received the components to build my pc.
After a day long work, i finally installed all and was ready to put it on.
The fans started spinning, the GPU and the CPU cooler also seemed to work and the discdrive/USB ports were functional aswell.

The only problem that i noticed was that my monitor got no signal.
After trying to connect it with HDMI, DVI , it still didn't work.

The next day i re-installed the CMOS battery because i read online that it could work, but it didn't . I also took the GPU out to see if the onboard GPU worked, but still no signal on the monitor. Next thing, i checked all components, and connected the PSU + GPU + CPU + Cpu-cooler + Mobo outside the box, to see if at least something would work.

The CPU cooler and the GPU looked normal as always, spinning around, but still no signal on the monitor. I read that a mobo should have a green led + make a beep, but my mobo never showed a green led or made a beep. Therefor i believe that its broken, but it might also be the PSU or the CPU right?

I'm sure the monitor is working, because i can connect Ps3 + laptop to it, and it works fine. I also think the PSU is working properly since it powers up everything quite normally and the fan spins around. So it's probably either the Mobo or the CPU.
Since you can't do much wrong with the CPU (just put it gently and vertical in the right position and that's it), i think it's probably the motherboard. Especially since it doesn't beep or show a led. Does anyone have any ideas to what i can do?

CPU: i5-3550
GPU: Sapphire 6950
PSU : Corsair CX500
Mobo: Asrock H77M
Last edit: 2012-06-10 23:10:19
Wouldst thou receive my all-in, cousin? - Choya
Old Post

 
 Dison92   Denmark. June 10 2012 23:17. Posts 17
Profile # 
That sound like the motherboard is broken, my laptop did the same when the motherboard was broken.
Old Post

 
 HomeWorld   Romania. June 10 2012 23:22. Posts 562
Profile # 
What kind of memory do you use? Manufacturer/model ... ?!
Old Post

 
 1ManArmy   Netherlands. June 10 2012 23:25. Posts 885
Profile # 

On June 10 2012 23:22 HomeWorld wrote:
What kind of memory do you use? Manufacturer/model ... ?!


Kingston valueram , 2 sticks of 4 gb.

But even without installing the ram, i couldn't get a signal from when i connected only PSU+GPU+CPU+Mobo+monitor together.
Wouldst thou receive my all-in, cousin? - Choya
Old Post

 
 HomeWorld   Romania. June 10 2012 23:37. Posts 562
Profile # 
Looking at motherboard picture I do not see any onboard speaker.
[image loading]

Have you connected the chassis speaker to its header ?
Old Post

 
 1ManArmy   Netherlands. June 10 2012 23:46. Posts 885
Profile # 

On June 10 2012 23:37 HomeWorld wrote:
Looking at motherboard picture I do not see any onboard speaker.
[image loading]

Have you connected the chassis speaker to its header ?


Just above the PCI-E 3.0 slot theres a HD audio connection that i connected. There is also a 4-pin Speaker1 connection on the lower left corner, but i didn't receive a connector for that, so i think its optional.
the led that doesn't burn , is seen on the lower left corner of the mobo on this picture. it's noted as Pled1.
The Led by the powerbutton is a-okay,
Last edit: 2012-06-10 23:58:06
Wouldst thou receive my all-in, cousin? - Choya
Old Post

 
 HomeWorld   Romania. June 10 2012 23:57. Posts 562
Profile # 
Ok, front audio header != chassi speaker, anyway here it is

img removed - file removed

Pay attention when reading the user manual, it even saids "please connect the chassis speaker to this header"


Just saw your edit, the chassis should have a speaker mounted on it, check all the wires that goes to front panel, you have reset button/ power button / hdd led / power led and the speaker connector.

Also on the user manual there's nothing regarding PLED1 so I cannot say if it must be on when standby voltage is present or on when the system is running.
Last edit: 2012-11-20 03:34:08
Old Post

 
 CrappyHippo   Canada. June 11 2012 00:03. Posts 273
Profile # 
Damn, I looked did my mothership die? I said no, it will die in HotS. lol
Everlasting Starcraft
Old Post

 
 HomeWorld   Romania. June 11 2012 00:05. Posts 562
Profile # 
Nice one
Old Post

 
 1ManArmy   Netherlands. June 11 2012 00:10. Posts 885
Profile # 
Yeah i have those 4 connectors indeed. But theres no speaker connector. In the manual it also doesn't really mention the Speaker header.
2.11 : onboard headers and connectors:

Sata2,Sata3,Sata data cable (optional)
USB 2.0, USB 3.0
Infrared Module, Consumer Infrared Module, Print port,
Front panel audio header (HD audio) , System Panel header

Chassis and power fan connectors, CPU fan connectors ,ATX 24 pin power, ATX 8-pin 12v power
9-pin COM1
2 pin HDMI_SPDIF1

thats all connectors that are mentioned

lol, the mothership stays in HotS though as a mothership core and apparantly you can also still get the normal mothership
Last edit: 2012-06-11 00:12:00
Wouldst thou receive my all-in, cousin? - Choya
Old Post

 
 HomeWorld   Romania. June 11 2012 00:12. Posts 562
Profile # 
Dude, it's even printed on the motherboard "SPEAKER1" , left to the PLED1 above PANEL1

go to page 30 of quick install guide http://europe.asrock.com/downloadsite/manual/qig/H77M_multiQIG.pdf

or page 2 where mb layout is shown ( element 17)
Last edit: 2012-06-11 00:15:57
Old Post

 
 1ManArmy   Netherlands. June 11 2012 00:20. Posts 885
Profile # 

On June 11 2012 00:12 HomeWorld wrote:
Dude, it's even printed on the motherboard "SPEAKER1" , left to the PLED1 above PANEL1

go to page 30 of user manual http://europe.asrock.com/downloadsite/manual/qig/H77M_multiQIG.pdf


Oh fuck it's also in the book, i read over it excusez-moi.
and i know that Speaker1 there, i already talked about it 2/3 posts ago,
but still.. i don't have a connector for it. It's supposed to come with the motherboard right?
And what is the connector for? making beeps to show the state of the system?
Would missing such a connection prevent sending a signal to the monitor?

Let me search for that audio connector again, but i'm fairly sure i used all the connectors that came with the motherboard.
based on the interwebs, it seems to be a small flat connector with a round cell attached to it. I certainly didn't encouter such connector when i unboxed my components :/

But to be clear.. when you connect PSU + GPU + Mobo + CPU to a monitor outside the box, it should already show a signal when it's functioning properly right? Plugging in Ram/disc drives/ Hd audio/Sata cables, Chassis speakers will not help if you can't get a signal already with this basic setup right?
Last edit: 2012-06-11 00:30:41
Wouldst thou receive my all-in, cousin? - Choya
Old Post

 
 HomeWorld   Romania. June 11 2012 00:28. Posts 562
Profile # 
Usually a separate "beeper" is not included with the motherboard since almost all chassis have one, that's why i've suggested you to look for its connector (wire)
It may look like this (if it's included with the motherboard) [image loading]

or like this when it's part of chassis [image loading]

And yes that beeper is used mainly for debugging purposes. Missing it doesn't influence the system at all (but you cannot tell if something is wrong).
You will get a signal to the monitor the moment everything is ok (a normal free of critical errors boot occurs)
Last edit: 2012-06-11 00:30:12
Old Post

 
 1ManArmy   Netherlands. June 11 2012 00:33. Posts 885
Profile # 

On June 11 2012 00:28 HomeWorld wrote:
Usually a separate "beeper" is not included with the motherboard since almost all chassis have one, that's why i've suggested you to look for its connector (wire)
It may look like this (if it's included with the motherboard) [image loading]

or like this when it's part of chassis [image loading]

And yes that beeper is used mainly for debugging purposes. Missing it doesn't influence the system at all (but you cannot tell if something is wrong).
You will get a signal to the monitor the moment everything is ok (a normal free of critical errors boot occurs)


Yeah i'm 98% sure that i don't have that connector. It seems quite hard to miss as well.
I have a Antec three hundred two case by the way.
Last edit: 2012-06-11 00:34:21
Wouldst thou receive my all-in, cousin? - Choya
Old Post

 
 HomeWorld   Romania. June 11 2012 00:54. Posts 562
Profile # 
seems that antec cases do not have an internal beeper.
guess you will need to buy one of this [image loading] or salvage one from an older case

after you connected it then try to see what's wrong with your system.

Oh btw, if you can make a photo of your motherboard with everything connected (having the videocard plugged in isn't really required) and post it here it will be nice. Who knows ...
Old Post

 
 1ManArmy   Netherlands. June 11 2012 01:02. Posts 885
Profile # 
Yeah that could work, let me make some photo's later this evening,

Thanks for the help anyways , glad you sacrificed some of your time to help me
Wouldst thou receive my all-in, cousin? - Choya
Old Post

 
 1ManArmy   Netherlands. June 23 2012 01:17. Posts 885
Profile # 
Sorry for the long waiting,but i returned my motherboard to have it tested. It turned out the motherboard was functioning properly. So i tried to build the pc again (quicky, so the cable management is quite horrible in the pics) and i still don't have a signal. Strangely, now the pc even reboots after 5 seconds contineuously , while this didn't happen before.
I included some pics with/without gpu, so you guys can see if i made a connection error somewhere.

+ Show Spoiler + Cpu(fan) connection, 12v atx connection, ram in the slots, 24 pin psu cable
+ Show Spoiler + Ram, 24 pin psu cord, usb, sata connectors from my discdrive/hdd
+ Show Spoiler + chassisfan connected, power/reset,hdd connectors etc.
+ Show Spoiler + HDD
+ Show Spoiler +Discdrive
+ Show Spoiler + two cables coming from the psu, that i don't recognize, or know
where/if i should connect them??.

Overview:
+ Show Spoiler + connections not present in earlier pictures: hd audio, and 2 fans

these are basically all the cables that i got, and i used them all except the two cables that i pictured. The GPU is connected by two PCI-E connectors.
If u need more photo's just tell me what u want to see
The psu is corsair cx500 and the case is an Antec three hundred two (laying on it's side)
Ofc the motherboard is mounted on the risers.
Last edit: 2012-06-23 01:24:59
Wouldst thou receive my all-in, cousin? - Choya
Old Post

 
 DarKcS   Australia. June 23 2012 01:44. Posts 1181
Profile Blog # 
Hmm. When I got my a couple Samsung LCD monitors, the DVI cable wouldn't work on one but the VGA would. How are you connecting the monitor?

Also..the RAM....can you please give us the exact model # specs?
Last edit: 2012-06-23 01:47:47
Die tomorrow - Live today
Old Post

 
 1ManArmy   Netherlands. June 23 2012 01:55. Posts 885
Profile # 

On June 23 2012 01:44 DarKcS wrote:
Hmm. When I got my a couple Samsung LCD monitors, the DVI cable wouldn't work on one but the VGA would. How are you connecting the monitor?

Also..the RAM....can you please give us the exact model # specs?


I connect the monitor with HDMI. I wanted to try DVI too, but since the pc started to reboot every 5 seconds, i waited with that since theres obviously a internal problem that causes it to shut off every 5 seconds.
The ram is Kingston ValueRam 8GB(2x4GB) DDR3 1333MHz CL9 (1.50v)
Last edit: 2012-06-23 02:01:35
Wouldst thou receive my all-in, cousin? - Choya
Old Post

 
 jacosajh   June 23 2012 02:18. Posts 2522
Profile Blog # 
Are you plugging the monitor directly into the motherboard or onto the dGPU?

If you are using a dGPU make sure both 6-pins are plugged in.

Edit: NVM, I just saw you did that.



You have to latch the CPU in after putting it into the slot. The cover has to go back over it and the lever has to be pushed in. You might hear a crunch and feel some resistance. If you're not sure you did this, go back and re-do.
+ Show Spoiler +
Forward to about 2 minutes.
Last edit: 2012-06-23 02:26:34
Old Post

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