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High cpu usage/slow PC

Forum Index > Tech Support
 
 Arevall   Sweden. June 21 2012 08:40. Posts 502
Profile # 
[Updade: Now crashes seemingly random (within 1 min) when booting windows, no crashdump is generated. Failsafe mode works fine (not slow) though. Oh, andt BSOD with "Stop 0x00000101 "A clock interrupt was not received on a secondary processor within the allocated time interval" first time, no dump though

History of the pc problem: So, recently (1 week or so) my computer BSOD:ed when entering hibernation mode. I've seemed to have solved this by uninstalling some crap applications and making a clean install of my nvidia graphics card. However, since then my system has been very sluggish when starting applications/overall

What I've done:
Antivirus check
Malware check
Hdd check
No memtest yet.
Verified drivers

Recent progress:
I've used process explorer and saw a some cpu-usage for interrupts.
xperf to look at this showed a count 223 000 during 30 seconds from hal.dll

Results from Windows perfomance analyzer:
+ Show Spoiler +

Question:
Should I blame hal.dll on my problems?
How do I continue from here?

System specs:
Acer aspire 5742G
i5-450m CPU
nvidia gt 540m + intel integrated
4gb ddr3 memory
500gb hdd

Last edit: 2012-06-21 11:10:06
Old Post

 
 SiNKami   United States. June 21 2012 08:47. Posts 1757
Profile Blog # 
Its a ram issue if it bsod during Hibernation because when your pc hibernates, it stores all your current programs and what not running in ram. If it runs into an issue while hibernating, then its having issues saving the data to the ram. either that or you disabled the page file and when you went to hibernate, your programs and whatnot running exceeded 4gb
Im black. TrainerRedNA.382 "It's not about how many fights you've won, it's about who you've fought"
Old Post

 
 Lavit2099   United States. June 21 2012 09:05. Posts 365
Profile # 
What OS are you using?
Old Post

 
 Arevall   Sweden. June 21 2012 09:15. Posts 502
Profile # 

On June 21 2012 08:47 AeroEffect wrote:
Its a ram issue if it bsod during Hibernation because when your pc hibernates, it stores all your current programs and what not running in ram. If it runs into an issue while hibernating, then its having issues saving the data to the ram. either that or you disabled the page file and when you went to hibernate, your programs and whatnot running exceeded 4gb


I will run memtest tonight I guess. Hibernation works fine now though.


On June 21 2012 09:05 lavit2099 wrote:
What OS are you using?


Windows 7
Old Post

 
 Filter   Canada. June 21 2012 11:43. Posts 589
Profile Blog # 

On June 21 2012 08:47 AeroEffect wrote:
Its a ram issue if it bsod during Hibernation because when your pc hibernates, it stores all your current programs and what not running in ram. If it runs into an issue while hibernating, then its having issues saving the data to the ram. either that or you disabled the page file and when you went to hibernate, your programs and whatnot running exceeded 4gb


While that's a good description of a problem ram can cause, in his case I highly doubt it's his ram. Ram typically doesn't slowly get worse, it outright fails (or part of it does) meaning he'd get consistent crashes. When a computer has problems that get progressively worse, it's usually symptomatic of a bad hdd, if that checks out then it could be any number of other problems. OP already did the obvious and ran a HDD check, which while not always perfect gives a reasonable jumping off point.

To OP: It sounds like a cpu problem, and something way out of my league. You're probably not fixing this one with software, or a quick and cheap hardware fix (hdd, ram) sadly though. You can try a fresh install, full driver updates and if that doesn't work it's pretty much over for your laptop. Again though, way out of my league without being able to test the machine myself.


Live hard, live free.
Old Post

 
 Grimmyman123   Canada. June 21 2012 12:49. Posts 876
Profile # 
Another fast way to rule out which stick of ram is causing the problem, provided the problem is consistent and repeatable, power down, pull a single stick of ram, reboot, try and create error. If error continues, swap the sticks of ram, and repeat. If the problem ceases, you've determined which stick is good, which is bad and needs to be replaced. If the problem continues after pulling both sticks and tring each on their own, a memtest might flush out if both are bad or not, or there very well could be an issue on the motherboard, or with the memory controller.
Last edit: 2012-06-21 12:50:04
Win. That's all that matters. Win. Nobody likes to lose.
Old Post

 
 Arevall   Sweden. June 21 2012 21:33. Posts 502
Profile # 
Thank guys. Yeah, this seems to be way out of my league as well

Since computer works well in failsafe mode though, my hope lives on. I'll update on how it went in a week or so when I had time to backup my data.
Old Post

 
 Grimmyman123   Canada. June 23 2012 14:55. Posts 876
Profile # 
If the matchine is running well in Safe Mode, there might be a problem with your Motherboard drivers.
Win. That's all that matters. Win. Nobody likes to lose.
Old Post

 
 HomeWorld   Romania. June 23 2012 20:59. Posts 561
Profile # 
http://support.microsoft.com/kb/975530/en-us
Dunno if that hotfix works for win7 but try to install it.

A suggested workaround is to disable acpi C-state in bios. (more info in that kb link)
Old Post

 
 Naicella   United States. June 24 2012 01:20. Posts 64
Profile # 
Check the event viewer as well usually there are some logs of system troubles.

Control panel->Administrative tools->event viewer

Naicella
Old Post

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