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Brand-new computer playing starcraft 2 with lag

Forum Index > Tech Support 1 2 Next All
 
 Igeneous   United States. June 25 2012 07:34. Posts 22
Profile # 
I just bought a new HP pavilion m6-1054dx PC from best buy. I haven't done anything to it except watch a few videos, then downloading starcraft 2. I have it now installed, but when i play anything ingame then i have lag spikes. I have a HP HD 4000 graphics card, so i don't think i have graphics issues. But when i play campaign the sound rewinds when i lag, so the dialogue is like just repeating a single word over and over again while the screen freezes. This happens once every like 5 seconds or so and then the dialogue continues, but its so laggy that i can't really enjoy my game that much since i lag every game i play, even versus AI. What is wrong with my computer that is causing all of this? I also have a 5mbps dl speed.

here's my computer

http://www.bestbuy.com/site/HP+-+15.6%26%2334%3B+Pavilion+Laptop+-+8GB+Memory+-+750GB+Hard+Drive+-+Natural+Silver/5608295.p?id=1218672046425&skuId=5608295

Final Edit: I updated my graphics driver, I'm on low settings for graphics, and I set my graphics card to maximum performance. The game screen still freezes once every 5 to 10 seconds or so, and thats at the BEGINNING of a game.
Last edit: 2012-06-26 10:30:14
Old Post

 
 Boblhead   United States. June 25 2012 07:38. Posts 2561
Profile # 
did you update the latest drivers for intel HD, sound drivers etc?
Old Post

 
 synd   Bulgaria. June 25 2012 07:40. Posts 314
Profile # 
HD 4000 is.... terrible.
You must have lag issues

User was warned for BAD ADVICE
btw is the mod IDONTWANTTOSAYRETARDEDbutRETARDED to give such a warning?
Lag = fps drops too if you mean that. And HD4000= low fps = lag = stutter = whatever you want to call it

User was temp banned for this post.
Last edit: 2012-06-25 23:56:16
Old Post

 
 calvinL   Canada. June 25 2012 07:41. Posts 405
Profile # 
Sorry but you should have done a bit more research before you purchased your laptop. Onboard cards don't run SC2 well at all unless you turn your settings all the way down. If you wanted to game, you should at least find a machine with a dedicated video card in it.
Old Post

 
 grouperfish   Canada. June 25 2012 07:45. Posts 21
Profile Blog # 
Sorry dude, but I am writing this using the same computer and laptops with onboard GPUs run Starcraft terribly. You should have done some more research and got an Asus laptop for a little more. I can play the game with around 15 FPS perfectly fine though, even though it's at 15 FPS constantly. Try updating your drivers. Unfortunately, if you want to have a good experience with Starcraft 2, you're gonna have to spend a little more on a laptop or build a cheap desktop PC for playing it. That's what I'm doing.
You know something's wrong when you've lost to IdrA.
Old Post

 
 TheToast   United States. June 25 2012 08:13. Posts 4804
Profile Blog # 

On June 25 2012 07:40 synd wrote:
HD 4000 is.... terrible.
You must have lag issues


Paired with the 3rd gen i5's Intel's HD graphics is not that bad, it actually out-performs AMD's APUs in a lot of games and applications. But it's obviously not anywhere as good as a dedicated GPU. He should be able to play SC2 with all the settings on low.
I like the way the walls go out. Gives you an open feeling. Firefly's a good design. People don't appreciate the substance of things. Objects in space. People miss out on what's solid.
Old Post

 
 Igeneous   United States. June 25 2012 08:30. Posts 22
Profile # 
What's a good computer then? Asus also has cheaper computers than mine, but would they still work????
Old Post

 
 Orchead   June 25 2012 08:43. Posts 5
Profile # 

On June 25 2012 07:34 Igeneous wrote:
I just bought a new HP



Here is your first mistake

User was temp banned for this post.
Old Post

 
 Alryk   United States. June 25 2012 08:46. Posts 2409
Profile Blog # 
It can't be a hardware issue... HD3000 can run starcraft on low (barely), HD 4000 should have no issues. It could be a driver issue, although Anandtech and others never reported one like this (there was a memory leak issue but not anymore).

@Grouperfish something is terribly wrong if you get 15FPS normally on an HD4000.

@OP, try reinstalling SC2... your issue is kind of hard to understand, but maybe files are messed up and reinstalling would work. You should not be having any framerate issues on low though... your hardware should be fine for that.
Team Liquid, LG-IM, Azubu.ViOlet!
Old Post

 
 kyriores   Greece. June 25 2012 08:52. Posts 172
Profile # 
How hot is the laptop when it's running Sc2? Could be the graphics card slowly melting down.

Edit: Or the whatever part of the laptop the gpu is located on.
Last edit: 2012-06-25 08:53:05
Very casual, Diamond Terran.
Old Post

 
 Igeneous   United States. June 25 2012 09:02. Posts 22
Profile # 
It's not hot at all, the fan just runs faster abit
Old Post

 
 Rollin   Australia. June 25 2012 09:23. Posts 1202
Profile # 
I highly doubt the integrated graphics are overheating, just saying.
Throw off those chains of reason, and your prison disappears.
Old Post

 
 TheToast   United States. June 25 2012 09:35. Posts 4804
Profile Blog # 

On June 25 2012 08:43 Orchead wrote:

Show nested quote +
On June 25 2012 07:34 Igeneous wrote:
I just bought a new HP




Here is your first mistake


Yeah, you have no idea what you're talking about, If you order it custom, HP actually makes some of the best laptops on the market for the price. Much cheaper than Asus for the same hardware, and their customer support isn't horrid.

The problem is the OP bought a very low end one.


On June 25 2012 08:46 Alryk wrote:
It can't be a hardware issue... HD3000 can run starcraft on low (barely), HD 4000 should have no issues. It could be a driver issue, although Anandtech and others never reported one like this (there was a memory leak issue but not anymore).

@Grouperfish something is terribly wrong if you get 15FPS normally on an HD4000.

@OP, try reinstalling SC2... your issue is kind of hard to understand, but maybe files are messed up and reinstalling would work. You should not be having any framerate issues on low though... your hardware should be fine for that.


He hasn't told us what settings he's using, if he's trying to run the game on medium settings that lag is going to be normal. Also, the campaign is going to use more system resources than mutiplayer, so it will be somewhat slower. But if he's running on everything lowest and still having major problems, then I would say there might be another issue.
I like the way the walls go out. Gives you an open feeling. Firefly's a good design. People don't appreciate the substance of things. Objects in space. People miss out on what's solid.
Old Post

 
 Igeneous   United States. June 25 2012 09:53. Posts 22
Profile # 
Yeah multiplayer and single vs ai is less laggy than actual campaign, but even slight lag would be hindering for me in multiplayer though.

Lets say i keep this laptop, could i buy a good graphics card and install it by myself?
Old Post

 
 Alryk   United States. June 25 2012 10:03. Posts 2409
Profile Blog # 
No you wouldn't be able to. Laptops unfortunately don't work that way. @toast yeah, true. If he was on all ultra, that would be the issue... Igeneous, HD4000 can handle low settings, and MAYBE medium at 1366x768, (I don't remember what Anand's review showed). I think it might have even shown 34 fps on high, but im too lazy to look it up, and in any case, you would probably lag more with more units on the screen than that.

If you have all the settings on low, then try reinstalling SC2 I guess. Toast might be better at diagnosing this than me though. (By might, I mean will be) You shouldn't have lag on low settings, and if sound files are sounding weird I feel like something might have been corrupted, but then again I'm not very knowledgeable. I can't see any other potential issues.

By the way, what do you mean by lag? Are you having framerate problems, or are you having input lag? (choppiness, or units taking long to respond)? I don't think you ever specified, and lag is used too often for framerate problems.
Team Liquid, LG-IM, Azubu.ViOlet!
Old Post

 
 EngrishTeacher   China. June 25 2012 10:09. Posts 469
Profile Blog # 
...

You guys have no idea what you're talking about.

I'm running SC2 at 1366x768 everything on medium except physics, with a laptop - an i5-2410M and Intel HD 3000 integrated.

I get ~ 35 fps early game and ~25 fps late game.

For a DESKTOP HD 4000, he's supposed to get MUCH higher FPS than that.

Just make sure Intel Speedstep isn't crippling your CPU to save power. Check to see that Turboboost is working when you run SC2, I had problems with that as well until I changed some settings.
Old Post

 
 Alryk   United States. June 25 2012 10:56. Posts 2409
Profile Blog # 
Well 2 things:

One, he isn't on a desktop. Two, the desktop HD4000 is actually clocked slightly lower than the mobile quad core HD4000's iirc.

Also: Anandtech's HD3000 tests show it getting 34 fps in a lategame scenario that is supposed to be CPU bound, but isn't because of the GPU (on all low) so I am skeptical that you get that kind of fps on medium, but I guess I've never owned one.

http://www.anandtech.com/show/4083/the-sandy-bridge-review-intel-core-i7-2600k-i5-2500k-core-i3-2100-tested/11

Edit: http://www.anandtech.com/show/5626/ivy-bridge-preview-core-i7-3770k/14 HD3000 gets 45 fps in a medium quality setting at 1366x768, so your claim might not be too far off the mark, although I would certainly rather have low to avoid late game frame spikes.
Last edit: 2012-06-25 10:59:18
Team Liquid, LG-IM, Azubu.ViOlet!
Old Post

 
 TheToast   United States. June 25 2012 11:09. Posts 4804
Profile Blog # 

On June 25 2012 10:56 Alryk wrote:
Well 2 things:

One, he isn't on a desktop. Two, the desktop HD4000 is actually clocked slightly lower than the mobile quad core HD4000's iirc.

Also: Anandtech's HD3000 tests show it getting 34 fps in a lategame scenario that is supposed to be CPU bound, but isn't because of the GPU (on all low) so I am skeptical that you get that kind of fps on medium, but I guess I've never owned one.

http://www.anandtech.com/show/4083/the-sandy-bridge-review-intel-core-i7-2600k-i5-2500k-core-i3-2100-tested/11

Edit: http://www.anandtech.com/show/5626/ivy-bridge-preview-core-i7-3770k/14 HD3000 gets 45 fps in a medium quality setting at 1366x768, so your claim might not be too far off the mark, although I would certainly rather have low to avoid late game frame spikes.


I think the core clock of the HD4000 can vary, but I according to wikipedia for the i5 ivy bridges it's exactly the same for mobile and desktop. Obviously, since the desktop CPU is going to be faster than the mobile version, the desktop will still out-perform the laptop. But that gives me an idea.....

OP, you did double check the power settings to make sure the graphics card wasn't set to power saving mode. Right? Because that would be the issue right there.
I like the way the walls go out. Gives you an open feeling. Firefly's a good design. People don't appreciate the substance of things. Objects in space. People miss out on what's solid.
Old Post

 
 Igeneous   United States. June 25 2012 12:03. Posts 22
Profile # 
It's working better now toast, thanks. Still occasional lag though with medium quality and low texture
Last edit: 2012-06-25 12:09:47
Old Post

 
 Alryk   United States. June 25 2012 12:58. Posts 2409
Profile Blog # 
Heh, simplest solutions are the hardest to find sometimes :O

Yeah, personally I would play everything on low, but I prefer fluidity over everything else.
Team Liquid, LG-IM, Azubu.ViOlet!
Old Post

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