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[xsplit] high speed internet cant stream....

Forum Index > Tech Support
 
 AGIANTSMURF   United States. July 24 2012 11:56. Posts 1207
Profile Blog # 
here is a summary of my problem in one convienient picture....

[image loading]

My internet upload is usually ~20mbs with the same for download.

prior to this week i was able to stream without flaw, but now recently I drop more than half the frames whenever I try to stream and I dont know why...

someone please help!
Last edit: 2012-07-24 11:56:38
Thats "Grand-Master" SMURF to you.....
Old Post

 
 Boblhead   United States. July 24 2012 12:04. Posts 2557
Profile # 
have you tried switching stream servers? or using R1CH's tester. Tried contacting your ISP to see if everything is right or if they are having troubles? My guess is its just the stream server that its auto defaulting to.
Old Post

 
 AGIANTSMURF   United States. July 24 2012 12:12. Posts 1207
Profile Blog # 
hmm, i switched the server from default (which is probably New York, NY) to US East: VA and it seems to have fixed the issue.

This is really odd, does that mean there's an issue on xsplits end or mine? (gonna use common sense and say theirs)
Thats "Grand-Master" SMURF to you.....
Old Post

 
 SiNKami   United States. July 24 2012 12:19. Posts 1764
Profile Blog # 

On July 24 2012 12:12 AGIANTSMURF wrote:
hmm, i switched the server from default (which is probably New York, NY) to US East: VA and it seems to have fixed the issue.

This is really odd, does that mean there's an issue on xsplits end or mine? (gonna use common sense and say theirs)

If you have issues with VA's main server, try VA's secondary server as I use that one by default due to less traffic
Im black. TrainerRedNA.382 "It's not about how many fights you've won, it's about who you've fought"
Old Post

 
 AGIANTSMURF   United States. July 24 2012 12:24. Posts 1207
Profile Blog # 
here's a screen with the issue fixed


[image loading]



On July 24 2012 12:19 LgNKami wrote:

Show nested quote +


If you have issues with VA's main server, try VA's secondary server as I use that one by default due to less traffic



nono, im saying that switching to the VA server FIXED the problem, I think my xsplit was connecting to the NYC server by default

im just confused because i live closest to NYC by far
Last edit: 2012-07-24 12:25:31
Thats "Grand-Master" SMURF to you.....
Old Post

 
 SiNKami   United States. July 24 2012 12:43. Posts 1764
Profile Blog # 

On July 24 2012 12:24 AGIANTSMURF wrote:
here's a screen with the issue fixed


[image loading]



Show nested quote +




nono, im saying that switching to the VA server FIXED the problem, I think my xsplit was connecting to the NYC server by default

im just confused because i live closest to NYC by far

NYC server may just have alot of traffic at certain points during the day which is why sometimes you can stream 1080p and othertimes you can barely stream 480p
Im black. TrainerRedNA.382 "It's not about how many fights you've won, it's about who you've fought"
Old Post

 
 Torte de Lini   Canada. July 24 2012 12:59. Posts 27057
Profile Blog # 
Hm weird, I was having similar problems actually! I have only 3 upload, but even at 200 I couldn't stream without dropping framerates.

Thanks for this, I'mma definitely try it out!
https://twitter.com/#!/TorteDeLini (@TorteDeLini)
Old Post

 
 NoMicroWin   United States. July 24 2012 13:04. Posts 590
Profile Blog # 
NYC gets bad at certain points of the day, so I always switched over to Virginia when that happens.

Actually, the NYC server was always bad.

Yeah, don't use the NYC server.
If she pulls out her stalkers, you pull out your mauraders and concussive all over her tits
Old Post

 
 HellGreen   Denmark. July 24 2012 14:38. Posts 1140
Profile # 
Just to clarify, XSplit does not choose the server you stream to. That's solely handled by the API of the stream service provider, here Twitch.tv. Gunrun has been tweeting and writing is his newsletter not to use the 'default' server for Twitch.tv due to technical issues. We too recommend to use a named server or even better use R1CH's ping tester tool before each live stream to make sure the server you have chosen is 100% operational. We will be implementing his idea in our next release (all credit goes to R1CH).
Last edit: 2012-07-24 14:51:27
Support Manager at SplitMediaLabs/XSplit - Need XSplit help? http://www.teamliquid.net/forum/viewmessage.php?topic_id=195391
Old Post

 
 D4V3Z02   Germany. July 24 2012 15:08. Posts 570
Profile # 
They say in like every Xsplit Guide on YT (Swifty's for example) that you have to change the default Location, so yea. Good your issue is solved
Last edit: 2012-07-24 15:10:22
Reason your quotes please.
Old Post

 
 HellGreen   Denmark. July 24 2012 22:44. Posts 1140
Profile # 
^^That's what we told Swifty to say
In theory, we would like the default server to at least be okay for novice users, but I'd always recommend to use a ping test tool & the XSplit bandwidth tester to pick the best server possible. For other stream service providers like ie. Own3d their 'default' server is fine since their API fully supports the dynamic server selection. I would also assume that eventually Twitch.tv gets their 'default' server (API) fully operational
Last edit: 2012-07-24 22:46:30
Support Manager at SplitMediaLabs/XSplit - Need XSplit help? http://www.teamliquid.net/forum/viewmessage.php?topic_id=195391
Old Post

 
 AGIANTSMURF   United States. July 25 2012 03:17. Posts 1207
Profile Blog # 

On July 24 2012 14:38 HellGreen wrote:
Just to clarify, XSplit does not choose the server you stream to. That's solely handled by the API of the stream service provider, here Twitch.tv. Gunrun has been tweeting and writing is his newsletter not to use the 'default' server for Twitch.tv due to technical issues. We too recommend to use a named server or even better use R1CH's ping tester tool before each live stream to make sure the server you have chosen is 100% operational. We will be implementing his idea in our next release (all credit goes to R1CH).


yeah but i even set it to the NYC server (i know everyones telling me its bad now) and it gave me the same numbers/results as the default setting.
Thats "Grand-Master" SMURF to you.....
Old Post

 
 Pugget   United States. July 25 2012 03:46. Posts 209
Profile # 
Hi there. I work on the video team at Twitch. First, as of two weekends ago, we significantly increased the quality of the VA and FL primary ingests. VA in Particular should work significantly better for a number of broadcasters. Second, the quality of the NYC ingest is highly dependent on ISP. Many NYC casters find that VA is closer in network distance. Geographic closeness is a can be a poor measure of expected performance in the modern internet - going from inside the NYC to another server in NYC often goes to IAD or futher before returning.

Cheers!
Old Post

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