| Strafe578 Canada. August 20 2012 08:27. Posts 66 | Profile # |
Hello, I recently (today) bought a Steelseries Sensei mouse and downloaded/installed the Steelseries engine. The problem is that I cannot open the Steelseries Engine (does not show up in device manager, system tray etc.)
I have Windows 7 Home Premium 64-bit (genuine), 8GB ram, i7 and enough hard drive. I contacted Steelseries support but I want a quick(er) reply.
Thank you for any opinion to as where my problem is.
Edit: When I double click on the Steelseries Engine, nothing pops up...
Edit2: I previously used a Razer Deathadder 3.5 and the synapse driver is still there because I am still using the Razer Blackwidow keyboard. But my sisters computer (previously mine) has the seperate deathadder and blackwidow drivers and when I installed the steelseries engine, it wouked fine.Last edit: 2012-08-21 00:10:26 |
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| kuan888 Canada. August 20 2012 08:44. Posts 110 | Profile # |
On August 20 2012 08:27 Strafe578 wrote:
Hello, I recently (today) bought a Steelseries Sensei mouse and downloaded/installed the Steelseries engine. The problem is that I cannot open the Steelseries Engine (does not show up in device manager, system tray etc.)
I have Windows 7 Home Premium 64-bit (genuine), 8GB ram, i7 and enough hard drive. I contacted Steelseries support but I want a quick(er) reply.
Thank you for any opinion to as where my problem is.
Edit: When I double click on the Steelseries Engine, nothing pops up...
Not even in ''all programs'' ? check in task manager if u dont have several ''SSengine'' open
Try to deinstall/reboot/reinstall it.
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| | What doesn't kill us makes us stronger. -Friedrich Wilhelm Nietzsche (1844-1900) |
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| Strafe578 Canada. August 20 2012 08:47. Posts 66 | Profile # |
Yeah, I checked all programs and its still not there.
I tried uninstalling/reboot/reinstall already but still doesnt show. |
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| Strafe578 Canada. August 20 2012 10:57. Posts 66 | Profile # |
Hi I google'd a bit and I found this link: http://forums.d2jsp.org/topic.php?t=62554460&f=199
The person had the same problem as me and fixed it with registries. Can anyone show me where to located and fix it with registries? =/
I am going to sleep now I will reply back in the morning.
Ty for any help. |
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| Strafe578 Canada. August 20 2012 23:01. Posts 66 | Profile # | |
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| Strafe578 Canada. August 21 2012 00:08. Posts 66 | Profile # |
Still not working.
Edited opLast edit: 2012-08-21 00:10:38 |
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| Chromatic Singapore. August 21 2012 20:16. Posts 75 | Profile # |
| You should check whether the process is there before you double click on it. If it's there then the problem lies probably with the Engine interface. I would suggest checking whether you have .net 3.0 or 4.0 installed and see if that solves your problem. Hope this helps. |
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| joeschmo United States. August 21 2012 22:34. Posts 143 | Profile # |
Try right clicking the icon & then selecting "Open Steel Series Engine"
I can't left click it open either but this does hte trick, may or may not work for you. |
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| jaybroni Canada. September 26 2012 11:52. Posts 3 | Profile # |
Any action on this? I'm in the same boat as OP. Can't run Steelseries Engine after installing it.
Not only that, but our history is the same: Had a Deathadder 3.5 mouse, kept the Synapse driver after unplugging it because I have a BlackWidow keyboard.Last edit: 2012-09-26 11:57:10 |
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| chiflutz Romania. September 28 2012 02:38. Posts 1001 | Profile # |
| Uninstall SSengine, uninstall Synapse, use one of many reliable registry cleaners to remove the now-invalid entries, install SSengine, install Synapse. At least in theory, that should work, given past experience with Synapse and its unnatural need for attention and affection. |
| | kt violet Korea (South). July 27 2012 15:54. Posts 23 |
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| jaybroni Canada. October 13 2012 16:11. Posts 3 | Profile # |
I liked those suggestions, so I did all that and even rebooted after the registry clean. Unfortunately after installation when I try to run the program I get an error that reads:
SteelseriesEngine.exe - Application Error
The exception unknown software exception (0xe0434352) occured in the application at location 0x75889673
I'm going to give up. Most .NET programs are buggy for me so I guess I'll just wait until my next windows reinstall to change my mouse color 
Thanks for the efforts chiflutz and everybody else. |
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| doomcore Germany. October 13 2012 17:33. Posts 8 | Profile # |
Deinstall Synapse Driver! Then install Steelseries Engine and the usual Driver for your Black Widow and all will work nice. Synapse and Steelseries are in War ^^( will not work if both installed )
greez |
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| jaybroni Canada. October 26 2012 05:19. Posts 3 | Profile # |
| Removing synapse was the first thing I did, and even did that registry clean to be thorough. SS engine and .NET hooked up and made a baby called application error all on their own. |
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 Paradise` United States. October 28 2012 05:03. Posts 200 | Profile # |
| is my mlg sensei broken? i can barely feel it clicking compared to my kana its retarded |
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