Q: How do I run commercials?
A: If you are added to the editor list on twitch you have access to the following webpage:
http://www.twitch.tv/broadcast/dashboards/snipealot2#Click the "30s Commercial" button there. You can both watch the stream from there and chat. Please do not edit the title or the current game being played.
Refreshing
this page will let you see when a commercial was last run.
Q: The streamer went offline.
A: 1 - Go to
http://gametv.afreeca.com/broad/index.html2 - Follow the instructions here to find a streamer:
http://i.imgur.com/jadBJ.jpg3 - Connect to the streaming computer using the logmein username and password.
4 - Click the '확인' button on the disconnected messagebox in the middle of the screen if there is one.
5 - Write the players afreeca ID in the search bar in the top right.
6 - Click the 검색(search) button
7 - Click the players stream in the search results
8 - Write the players name in the Player Name program and click "Save"
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Q: The afreeca client has crashed, what do I do?
A:
1 - Connect to the streaming computer using the logmein username and password.
2 - Click the taskmanager icon on the start bar and end the afreeca player process.
3 - Click the google chrome button on the start bar.
4 - On the right side of the main afreeca webpage(right above the login info on the right) there are three buttons. Blue1 - Blue2 - Green. Click the far LEFT blue button. It says '설치형 시청하기'.
5 - Afreeca should now be loading up - if only the left side(stream window) shows up, click the top button on afreeca that says '방송리스트' to get the stream list back.
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Q: Obsproject crashed / The stream is not up at all.
A: Close down obsproject using the task manager - then start it up again and click start streaming. If you get an error wait a minute or two - it can take a bit of time for twitch to realize the stream crashed.
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Q: The stream is not aligned properly.
A: 1 - Make sure that the streaming computer is using the afreeca standalone player, not the webplayer - then make sure the settings are correct for the following:
- On first person views everything should automatically align. Make sure the afreeca window hasn't been dragged out of position. It should be attached / aligned with the top left corner of the screen.
2 - If the stream still isn't aligned then someone has managed to resize afreeca. If perfect alignment is impossible with remote desktop, shutting the client down and restarting it should work. Shut down afreeca using task manager and proceed as if the stream has crashed.
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Q: The stream is lagging.
A: Nothing can be done to fix it unless afreeca has frozen completely. If the lag goes on for a very long time, try to restart the afreeca client. Follow the same procedures as if it has crashed.
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Q: People are talking chinese in chat.
A: Many viewers are chinese, it is just as viable as English.
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Q: We are more than one moderator on who can't agree on what player that should be put on.
A: Player priority should be:
1. Evenly distributing of races that are shown. What races have been shown the past 12 hours? Go with the one that hasn't been on the stream today.
2. Afreeca viewer numbers. Priority should be on the 1v1 players who have the highest viewer numbers.
3. Afreeca stream start time. A player who has been on for 5 hours is much more likely to quit than one who got on 30 minutes ago. Look at the starting times before selecting a player.
4. If moderators still can't agree, ask real quick in chat and pick the one most people want to watch.
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Q: There is no sound.
A: Make sure you are not delusional. Check in the chat with other viewers. If there are more people with the problem, make sure the sound on afreeca isn't muted.
Secondly check that the sound(not microphone please) is turned on in obsproject. Third, if there still is no sound(I have no idea why) just let it be and I'll check it when I wake up.
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Q: I accidentally the computer/obsproject
A: Nothing to be done if you can't log in with log me in. If you can log in - try to shut down everything and start up: Obsproject, start streaming, then go to afreeca on google chrome and proceed as per usual. Worst case scenario if I'm not sleeping and nothing can be done, send an email to my phone: knuttiphone at gmail dot com
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Q: I get an error when I try to load up a streamer
A: Click the stop button on the afreeca player and try again. If it still doesn't work, close down afreeca and load it up again through google chrome. Remember to load the standalone player!
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Store
Korea (South). January 04 2013 10:46. Posts 267
mca64[KDV] Poland. January 04 2013 23:54. Posts 463
