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Norway25706 Posts
I've posted this on a couple of Norwegian boards as well, but with no luck.
About two weeks ago my computer started acting up. The internet would suddenly decide to be really slow, sometimes stopping completely. This is only happening on one of the computers, a laptop. No issues on one of the other laptops nor on a mac. No-one can remember downloading anything or visiting shady websites, nor can anyone remember if the laptop has been dropped, stepped on, spilt on or anything that would cause physical damage to the machine.
It's a Packard Bell EasyNote TS11SB with 64-bit Windows 7 Home Premium. Processor: AMD A8-3500M APU med Radeon HD Graphics 1.50 GHz 8GB Ram Internet is from Lyse Altibox, should be 60/60. Three laptops, two TVs connected to it most of the time, but like I said, no issues on any of the other machines.
I've run a full scan with Norton 360, but didn't find anything. CCleaner is ran often, and I'm also running another scan with AdAware that should be done in about an hour or so. I'm considering reverting to a backup point that was about two weeks before the issues started, but this seems like an easy way out and I'd rather find the issue so I can make sure it doesn't happen again.
Some more details: I've tried using Firefox, Chrome and IE, the issues persists on all three browsers. Skype also has issues from time to other. When I download files, like when I recently updated CCleaner, the download took about a second for a 6mb file, so when the connection works, there's no issues. Restarts of the computer don't help, sometimes it just randomly decides to work for an hour or two, other times it'll go really slowly and not finish loading the page, other times it wont load at all and Chrome will tell me that it can't connect to the website at all.
I've checked the driver for the wireless network adapter, and it's up to date. "Atheros AR5B97 Wireless Network Adapter". I haven't tried connecting the laptop directly to the router through ethernet cable, but this wouldn't be an optimal solution as it's usually moved around a lot (the laptop).
If any more information is needed, let me know. I'm not very techincal of me, so if it's complicated, I'd appreciate you holding my hand through it all
Cheers KAG
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Try connecting it with a hardwire.
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Maybe DNS issue? Try changing to 8.8.8.8 and 8.8.4.4 (Google DNS)
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I'm lazy and it sort of fits the topic of the thread so I'll try my luck here (sorry op for abusing your thread):
I'm running firefox on vista. Firefox suddenly takes forever to load the first page. After that it runs fine. I've tried changing the page but that doesn't help. I was wondering if there might be an easy fix for this? I've also ran ccleaner and done a full virus scan with no results. I haven't installed anything recently. I'm not sure if there has been a ff update recently since I have those on auto.
I wouldn't want to switch to chrome but ff seems to have all these issues recently so I'm considering it. Like the annoying flash crashing thing.
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On December 20 2012 02:22 d00p wrote: I'm lazy and it sort of fits the topic of the thread so I'll try my luck here (sorry op for abusing your thread):
I'm running firefox on vista. Firefox suddenly takes forever to load the first page. After that it runs fine. I've tried changing the page but that doesn't help. I was wondering if there might be an easy fix for this? I've also ran ccleaner and done a full virus scan with no results. I haven't installed anything recently. I'm not sure if there has been a ff update recently since I have those on auto.
I wouldn't want to switch to chrome but ff seems to have all these issues recently so I'm considering it. Like the annoying flash crashing thing.
Firefox has had a LOT of updates recently. Try disabling some add-ons.
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To the OP: As one of the guys above said, try plugging in with a cable. That's to work out if it is just your wireless adapter which is playing up.
When it starts to lag check your performance (right click the task bar, start task manager, processes tab) and see what your CPU/ RAM usage is, there are several programs out there which can give you more details but this is part of windows so no download required. If either of them are high into the processes tab, order by memory and see whats grabbing it all.
Other then that I'd say check your DNS settings, proxy settings and IP address settings (are you using static IP or DHCP?)
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On December 20 2012 03:21 FlaminGinjaNinja wrote:Show nested quote +On December 20 2012 02:22 d00p wrote: I'm lazy and it sort of fits the topic of the thread so I'll try my luck here (sorry op for abusing your thread):
I'm running firefox on vista. Firefox suddenly takes forever to load the first page. After that it runs fine. I've tried changing the page but that doesn't help. I was wondering if there might be an easy fix for this? I've also ran ccleaner and done a full virus scan with no results. I haven't installed anything recently. I'm not sure if there has been a ff update recently since I have those on auto.
I wouldn't want to switch to chrome but ff seems to have all these issues recently so I'm considering it. Like the annoying flash crashing thing. Firefox has had a LOT of updates recently. Try disabling some add-ons. + Show Spoiler +----------------------------------------------------------------------------------------------------
To the OP: As one of the guys above said, try plugging in with a cable. That's to work out if it is just your wireless adapter which is playing up.
When it starts to lag check your performance (right click the task bar, start task manager, processes tab) and see what your CPU/ RAM usage is, there are several programs out there which can give you more details but this is part of windows so no download required. If either of them are high into the processes tab, order by memory and see whats grabbing it all.
Other then that I'd say check your DNS settings, proxy settings and IP address settings (are you using static IP or DHCP?)
Quick google search because I'm too lazy to type out how to disable addons in firefox: Disable all add-ons in Firefox. Just incase you didn't know
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Thanks dude. I will see if it works but add-ons didn't cause problems before.
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scan/run a defrag, check you hard drive status with hdtune.com. you could also try a malwarebytes.org scan. you need to determine when the internet gets slow, is it a problem with your machine/browser or is it an issue with your internet connection. To test if its your connection, you could use an online benchmarker such as speedtest.net, note the results down for both when things are running smooth and sluggish.
If this isn't the issue, then could start with checking your processes with Task Manager, see if anything is sapping your cpu or ram, perhaps a background process. you can also scan for rootkits with mbr.exe located here http://www2.gmer.net/mbr/ , however it is a command (cmd) executed program just so you know. just some ideas, hope ya get it fixed.
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Norway25706 Posts
AdAware showd nothing after finishing a full scan.
Plugged it in with anethernet cable and ran a speedtest. The internet still seemed a bit sluggish, but I got 63/32 on the speedtest. The ping was really high though, at about 80.
Unplugged the ethernet, internet still seemed stable but sluggish. Speedtest this time gave me 40/30 with the same ping. I'm sitting right next to the router while doing these speedtests, so it's odd that it goes down this much. I got the exact same results the second time I ran the test.
Compare that to this laptop I'm sitting on now, which is about 5 years old, with 1 GB ram and generally terrible specs. I get a ping of 25 and about 20/20. Which is basically what I expected.
EDIT: I also ran the speedtest on the mac, which gave me a ping of 18 and 40/30, approximately. It's also a really old mac so the only interesting part is the ping being so different.
What I mean by sluggish is that when I load in TeamLiquid.net, it takes about 3 seconds before the page appears, and another 4-5 seconds before it finishes loading. Gamasutra took maybe twice as long to appear, and it's been loading for a full 30 seconds now.
I'm still going to consider this "smooth". At its worst, it wont load pages completely at all. I'm going to hold off on changing the DNS till I get to run a speedtest while the computer is really acting up.
Should I also run a defrag before I change the DNS? Why is the ping so different for these two computers that are literally within two feet of eachother? SpeedTests are connected to the same server. No background processes that should be affecting this.
I have static IP btw. Did I miss anything now? I don't think so. I'll get back to this thread after I've gotten to check it out while it's running sluggishly. Like I said, it happens at random times.
EDIT: I forgot to thank you all for the responses, I really appreciate it. Knew I could trust TL to help me out with my technical difficulties!
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On December 20 2012 04:59 KristofferAG wrote:AdAware showd nothing after finishing a full scan. Plugged it in with anethernet cable and ran a speedtest. The internet still seemed a bit sluggish, but I got 63/32 on the speedtest. The ping was really high though, at about 80. Unplugged the ethernet, internet still seemed stable but sluggish. Speedtest this time gave me 40/30 with the same ping. I'm sitting right next to the router while doing these speedtests, so it's odd that it goes down this much. I got the exact same results the second time I ran the test. Compare that to this laptop I'm sitting on now, which is about 5 years old, with 1 GB ram and generally terrible specs. I get a ping of 25 and about 20/20. Which is basically what I expected. EDIT: I also ran the speedtest on the mac, which gave me a ping of 18 and 40/30, approximately. It's also a really old mac so the only interesting part is the ping being so different. What I mean by sluggish is that when I load in TeamLiquid.net, it takes about 3 seconds before the page appears, and another 4-5 seconds before it finishes loading. Gamasutra took maybe twice as long to appear, and it's been loading for a full 30 seconds now. I'm still going to consider this "smooth". At its worst, it wont load pages completely at all. I'm going to hold off on changing the DNS till I get to run a speedtest while the computer is really acting up. Should I also run a defrag before I change the DNS? Why is the ping so different for these two computers that are literally within two feet of eachother? SpeedTests are connected to the same server. No background processes that should be affecting this. I have static IP btw. Did I miss anything now? I don't think so. I'll get back to this thread after I've gotten to check it out while it's running sluggishly. Like I said, it happens at random times. EDIT: I forgot to thank you all for the responses, I really appreciate it. Knew I could trust TL to help me out with my technical difficulties!
OK no we're getting somewhere. A ping is a hop from one interface to another, more pings = more distance. If you have two laptops on the same network, as you do, then it sounds a lot like DNS. Compare the DNS settings on your two laptops and make sure they are the same. DNS is Domain Name System, basically you type in teamliquid.net and your computer asks your DNS server where it is.
A defrag will help with general performance if your HDD is a mess but shouldn't effect your network/ internet speed. Especially if it's intermittent as you're saying.
Sorry if you knew all of that, it's difficult to tell whether people are computer savvy or not over the internet
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Norway25706 Posts
I had a feeling it might've been DNS after reading the suggestions earlier in this thread and comparing the ping. I'll check it out later tonight, wont get access to all three laptops till then. Thanks!
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On December 20 2012 23:55 KristofferAG wrote: I had a feeling it might've been DNS after reading the suggestions earlier in this thread and comparing the ping. I'll check it out later tonight, wont get access to all three laptops till then. Thanks!
Any luck getting this sorted? Just curious as to whether it was DNS related or something else
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Norway25706 Posts
Sorry for taking so long, suddenly realized I had to get presents for friends and family.
Anyway, I checked the DNS settings for all laptops and they all have the same settings. Tried changing to Google's open DNS, but no changes, Ping is still 80.
And the issue is still here. I'm not sure what else I can do, then again I have quite limited knowledge. I'm thinking I'll just hand it in and get it looked on, don't really know any tech savvy people that could possibly help me solve it. Unless anyone have any more ideas?
I swapped back to the regular DNS btw.
EDIT: I decided to run a diagnostics scan through Windows. It did a scan, found issues with the wireless card, and says it's fixed.
It's not, though, problem is still here. I'll try and reinstall it to see if that fixes it.
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