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Canada8759 Posts
Hi!
So here is the thing a few weeks back I bought a new computer. Even if I pass a great amount of my time on a computer I am totally clueless about tech, so I went online and in a few store ti see what kind of computer I should buy.
I finally set my mind on a Asus F556UA-UH71, with 8GB of ram, an Intel core i7-7500U, 2.7 GHz (4CPU) 2,9GHz (don't know what this one is but I am sure you will understand), and a Intel HD graphics 620.
Now that I have my computer I find it sometime a bit slow, nothing catastrophic but it is a bit annoying. Sometime it's going well, some other time I can't manage to load a 360p youtube video or having 4 or 5 pages open and it often froze my computer completely and I have to close my browser and reopen it witch take 1 or 2 minutes. I don't believe it's my internet since my phone usually goes a lot faster, for example I can't almost never manage to watch a stream or a video on 720p or higher but I can on my 4 years old phones witch seems weird to me.
The little gaming that I do is also quite hard, Starcraft 2 on low for example lags a lot.
So I know I didn't buy a killer pc but I was wondering if those kind of performance were usual with the specs I have, since I don't personally have a clue. And if there is a problem I may return it and ask for a replacement.
Thanks.
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Hey. From what I can tell you should not get great gaming performance out of this laptop but it should be able to watch 1080p videos without problems. I wouldn't go too hard on the multitasking with it since it's only a 2-core machine, albeit with multi-threading. If I were you, i would try and do a clean install of windows because maybe theres lot a bloatware in your pc affecting performance. If you can't do a clean install, try and go uninstall all the un-necessary software from your machine. Hopes this help..
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Have you checked your power settings? Make sure you are set to "high performance" and not balanced or battery saving. This will make your cpu run at max clock speeds opposed to the other power options which are variable.
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Lags in game are due to integrated graphic card/CPU limitations. If you want fluid performance for modern titles, you will need a discrete card. 8GB of ram probably isn't enough for multiple pages of videos playing at the same time.
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Canada8759 Posts
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Pretty sure the main issue for you is the graphics card
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You absolutely should not have any problems watching videos. i7 and 8GB of ram is enough to watch a few videos at the same time. Maybe not 10 tabs of videos though. You should be able to have a hundred non-video browsing tabs open as well.
As for playing games, normally you should want a proper dedicated graphics card, not an integrated graphics card, though a Intel HD graphics 620 should be enough for SC2 on low. A point of comparison for the Intel HD graphics 520 which is only slightly worse: https://www.notebookcheck.net/Intel-HD-Graphics-520.149940.0.html
So I think that you have accidently switched on some sort of throttling setting or power setting like ctone23 said. Maybe you was playing around with fn or pressed some button on the top row. You shouldn't be having these sort of problem on those specs if it is a new laptop.
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United Kingdom20154 Posts
Loading stuff + freezing could be due to the hard drive. Most decent modern systems use an SSD for running the operating system, web browser etc; that laptop has a 5400rpm HDD which could get caught up loading stuff for a long time.
Graphically, the integrated hd620 may perform okay but you also have to remember that this is a "-u" CPU. It's an ultra low power budget of 15 watts that is shared between the CPU and the graphics; when there isn't enough power (generally assumed to be true for gaming ) the graphics part of the chip will throttle down to ~28% of its normal operating speed to stay within that power budget. 28% of "good enough" is pretty damn slow!
If i were looking to do general tasks on a laptop i'd use an OS SSD, maybe a larger one like 256GB if there's limited room to use multiple drives. For gaming i'd go with at the very least a regular laptop CPU rather than an ultra low power one - those can run integrated graphics much better without throttling at the first sign of load. A dedicated GPU is also an option, they have their own power budgets.
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