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I'm sorry about posting this here but I have no idea where to post something like this and blizzard has locked my account hereby also restriciting my access to the technical support ( and basically any official ) starcraft forums.
Basically I tried to log in tonight and it said this account has been locked because blizzard has detected a change in your login pattern. Then they say they need to verify my account and there is an Email sent to my email address that has been bound to my account that will allow me to verify, but I have not received any E-mails. What should I do? They have linked me to a site that's supposed to help me out but the link doesn't even bloody work.
this is supposed to be the link:
http://us.battle.net/en/game/account-locked/en-us/
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yea u should recieve an email, where u can change your password.
maybe someone or u logged in from another ip adress than u usually do. its just a safety process of blizz dont worry
edit: the email can take its time, last time i've waited like 15 minutes.
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You can't just mail them at at support@battle.net or something like that?
And welcome to Blizzard Entertainment, enjoy your stay. :') great gameplay, lousy management and coding.
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Have you tried checking your spam folder?
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ok I'll try some things thanks already.
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ok the email popped up, I've changed my pass and all is working now. thanks for the help. if a mod could close this thread that would be very helpful.
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Russian Federation4295 Posts
Did you changed any ingame files?
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I think the most likely scenario was another person attempted to log on to your account and spammed different passwords to try a get in, leading Blizzard to lock it out until you could verify it was yours. Either that or you did some really weird stuff to trip some kind of Blizzard warning system.
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Nah, I remember a couple months ago I wanted to let a german friend into my account to test the game, and the couple times we tried, the account got blocked as he tried to log in. I always why it was like taht for me, and I see casters and players swap accounts all the time over the streams to either play even in diferent regions :/
Makes me worried to think next year I might be studying in germany and my account might give trouble.
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That's weird. I know I've logged into my account from 3 different IP addresses since release and my account has never been blocked.
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Check your spam folder. Make sure it's legit from blizzard though. you can also call tech support. usually something like this is a distant ip from your local one was trying to access your account and bliz just locked it so nothing potentially bad could happen. Call them up, maybe get an authenticator and you're good to go.
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Happened to me when I logged in from a different country to my registered one. (even tho I have an authenticator) takes 5 minutes to sort once you have the email however, don't worry about it.
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