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On May 08 2011 01:23 Jaeger wrote: The system sends an email notifying us we have a match an hour before the match deadline and then awards a double FF. Ridiculous.
I would contact support, we are pretty good at working with players.
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After a great round 1, we are introducing our new "CHECK IN" system. Players are now required to check in 15 minutes before their scheduled match. This new feature will help players find each other and communicate outside of Battlenet. It will also help clarify forfeit issues.
Players check in by logging onto http://tactic3d.complexitygaming.com/account/login/
At the top of the website, there will be a "check in" button.
Once checked in, you may view matches and communicate with your opponent. Players are required to keep the webpage active during match play. Players can "check out" by closing their browser after their match is complete.
Help bubbles are located at the top of the site.
For live support via VoIP, please join CEVO's Ventrilo server: texas.cevo.nationvoice.com / port 4000
When joining CEVO Support Ventrilo join the Tactic3D Support channel, and or put "Tactic3D" into your comment. Offline support is also available by emailing tactic3d@cevo.com. Forfeits can be claimed by either method of support.
Officials can also be found on Battlenet with the Character names.codes of: CEVOellis.832 , CEVOmowery.595 , CEVOahn.137 in the channels cevo or tactic3d. Battlenet support is only for quick questions and players may be required to find support through official channels.
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I'm having a hard time finding where I go for disputes, can someone help me out? I played and won my round 1, then later that night it said I had a BYE for my round 2. So my round 3 match messaged me and said he couldn't be here sunday for our round 3 match so he contacted an admin to get an OK to play our round 3 game. So I already played and won my round 3 game at the OK of an admin that my opponent contacted, now the guy that I initially got a BYE from randomly showed up on the bracket and it says I have a FF loss now.
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We helped you a on ventrillo already. In the future, please search out support through the official methods.
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Cast a few series tonight, thanks to the 250-300 viewers that stuck it out and watched + Show Spoiler +coLRyan, VileHawk, and xsixMkengyn advance to the round of 512. I'll be casting more games from the round of 1,024 and onward starting tomorrow and every day after that, hehe. =)
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great cast caught a bit of it while doing support. Great job
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Round 3 has been scheduled, please check your matches and the brackets! Contact support if you have any questions.
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aaaaaaa i really wanted to play in this =[ fu josh and ur shitty payout system
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This stream is great quality. More people should be checking out this tourney.
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So I was looking through the results of the groups at the end of the qualifying round, and notice that in what bracket only 3 of the spots of the 4 qualified people are taken, and the fourth is a BYE. Does someone get a bye first round of the actual qualifying tournament then or what? Also, I'm disappointed that the tournament isn't going to finish the pre-qualifiers to determine seeding, no reason not to do this in my opinion, as it could avoid 2 of the best players in the qualifiers knocking each other out in the first round.
On another note, there is a surprisingly low number of big names in the qualifiers, and unless I go up against optikzero, qxc (how was he not invited lol), or a few other people, I'm pretty sure it will be easy to make it in . This tournament is going to have a bunch of new names, glad its giving less well known players a chance to shine!
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I'll be going live in a few hours with more games from the ro512 and ro256... looks like we might have some qxc replays today as well. =D
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Quality is great, keep it up!
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good tournament, glad I could partake, saddened I lost 1 round shy of qualifying for the next tournament! =(
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All professional invited players should please check their emails for details on how to get on the Top 64 Pro-Am bracket. Thanks!
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so the group brackets aren't played out, as soon as we reach a qualifying spot for the next stage that's the end of the bracket ?
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